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Job Description
The Work
- Guides our clients through platform transformations through planning, management, and implementation of new technologies.
- Manages enterprise-class mobile device management solutions. Manage client requirements, escalations and outages and coordinate with partners as needed.
- MDM – TAM will provide triage support on escalations from the customers by gathering necessary information, validating outage or incident using relevant tools and escalate issues, as necessary.
- Communicate with the partners, customers, EMM provider, Original Equipment Manufacturer (OEM) to resolve queries from mutual customer in accordance with the guideline set by the client.
- This position will have a high degree of independence while working with the client and must be a self-starter that is able to resolve issues and provide feedback as needed.
Qualifications
Here's what you need:
- Bechelor's Degree in Information Technology. Computer Science or other related fields
- Must have at least 7 years of experience in related field
- Good technical understanding of Android platform and experience in various EMMs and vertical solutions in different industries
- Strong client-focus with a client-centric approach and has great communication, interpersonal and presentation skills
Additional skill:
- Program and Project Management skills
- Android Enterprise Certication (associate to expert level)
Locations
Cebu, Mandaluyong City, Muntinlupa, Quezon, Taguig
