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Service Delivery Ops Senior Analyst

multiple locations +view all Job No. r00146844 Full-time

Job Description


  • Monitor delivery of a program, project, or managed service.

  • Work with project managers to determine project plan, timeframe, and estimates.

  • Manage workload to ensure even distribution of responsibilities.

  • Ensure tasks and deliverables are in accordance with the statement of work and service level agreement.

  • Monitor delivery performance and quality using metrics and status reporting.

  • Communicate across multiple stakeholders to manage expectations, accountablity and impact.



  • Bachelor’s Degree in Business/Finance/Accounting-related courses,

  • At least 3 years solid Finance/Accounting experience Credit & Collections,

  • 1 year supervisory experience,

  • Good communication skills

  • Amenable to work in Quezon City, Mandaluyong, Taguig, or Alabang



Mandaluyong City, Muntinlupa, Quezon City, Taguig

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