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Quality Assurance Senior Analyst

Taguig Job No. r00146782
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Job Description

JOB DESCRIPTION

  • Review, validate and ensure timely delivery and accuracy of reports prepared by Quality Analysts

  • Responsible for developing and ensuring integrity and consistency of set Quality processes/procedures applicable to the accounts being handled. 

  • Responsible for leading and championing quality deliverables and initiatives. 

  • Creates and reviews Audit capacity plan for all deals supported to ensure  that each team is working within the agreed recovery.  Ensure balance and equal distribution of evaluation targets to his / her staff

  • Manage internal and external audit with processes and controls in place. 

  • Conduct monthly coaching and performance feedback to their direct reports

Qualifications

JOB QUALIFICATION

  • At least 3-5 years of relevant work experience (1 year supervisory)

  • Must demonstrate sound arithmetic, analytical and problem solving skills.

  • Ability to work with minimal supervision and support Operational requirements and objectives.

  • Ability to adapt to workload and multitask with attention to detail in a dynamic environment.

  • Excellent people and client management skills

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

 

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

 

Accenture is committed to providing veteran employment opportunities to our service men and women.

 

Please read Accenture’s Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.

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