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PROJECT PIA_Business Transformation Senior Analyst

Mandaluyong Job No. r00143236

Job Description

Key Accountabilities:

  • Business System Administrator (BSA) for assigned CRM and business workflow applications
  • Raise incidents when defects are identified with applications in production and manage client interactions
  • Work under Team Lead direction for projects including new application development and enhancement initiatives


    Skills and Experience:

    • Experience with ServiceNow platform or other application providing technical support
    • Experience working on small and medium scale project with clients and technology teams
    • Excellent stakeholder management skills working with all levels
    • Strong communication, writing and presentation skills
    • Quick to learn new technology to help accelerate client adoption of platform features
    • High degree of comfort working with global BSA colleagues and stakeholders across time-zones
    • Self-driven with excellent attention to detail

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