PROJECT PIA_Business Transformation Senior Analyst
Mandaluyong
Job No. r00143236
Job Description
Key Accountabilities:
- Business System Administrator (BSA) for assigned CRM and business workflow applications
- Raise incidents when defects are identified with applications in production and manage client interactions
- Work under Team Lead direction for projects including new application development and enhancement initiatives
Qualifications
Skills and Experience:
- Experience with ServiceNow platform or other application providing technical support
- Experience working on small and medium scale project with clients and technology teams
- Excellent stakeholder management skills working with all levels
- Strong communication, writing and presentation skills
- Quick to learn new technology to help accelerate client adoption of platform features
- High degree of comfort working with global BSA colleagues and stakeholders across time-zones
- Self-driven with excellent attention to detail