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1770-Business Interlock Senior Analyst
Quezon
Job No. r00142219
Full-time
Job Description
JOB DESCRIPTION
Key Responsibilities Include:
• Accountable for establishing, developing, and maintaining customer relationships
• Translate high level requirements received into detailed training delivery plans for low-medium complexity programs
• Collaborate with customers to create and maintain short-term and long-term course delivery plans and schedules
• Work with lead on delivery strategy at a course level to ensure that it can be delivered within client parameters
• Prepare course delivery budgets and corresponding tuition rates and communicates to gain approval from customer
• Support their lead in the annual/quarterly delivery planning process
• Monitor the progress of the session setup and plan the logistics for the session
• Communicate, escalate, and resolve program, course, and training session issues (curriculum, financial, faculty, participant, logistics) with lead and client
• Develop deep understanding of the customer’s business objectives and expectations for the Program
• Provides session evaluation reports and recommendations for continuous improvements after sessions are completed
Other Responsibilities include:
• Contribute to the overall leadership and vitality of the Delivery organization
• Foster use of best practices and encourage Delivery team innovations
• Liaison with other teams outside of Delivery as needed
Qualifications
JOB QUALIFICATIONS
- At least 3 years experience in learning delivery with 1 year supervisory experience
- Stakeholder management experience
- Good comms skills
- Basic knowledge of project management
- Open to any industry