Project Name: Virtual EA Position Name: Virtual Executive Support Analyst Role Name: Executive Support Analyst Location: CG Tower 2, Pioneer, Mandaluyong City/ WFH until further notice – Hybrid Shift: 8am-5pm ET (Eastern Time) or 8am-5pm PT (Pacific Time) Key Responsibilities: • Uses Shared Mailbox to receive and process requests; Uses Service Now to log the requests • Provide administrative support services to Managing Directors from North America • Support delivery such as but not limited to: Conference Call scheduling; Meeting Scheduling; Office reservations; Travel arrangement. • Administration including reporting; PMG; Time & Expense; invoice processing (Buy Now). • Preparing internal team reports (e.g. MOTM), team training/brown bag sessions and customer relations • Research and gathering of information from identified sources, • Assisting with special projects across North America Qualifications: Must Have: College Degree (Relevant 4-year course) 1 -2 year experience in Executive Support Background Customer Service Skills/Experience/Exposure Knowledge/experience MS Office (Excel and PPT) and Outlook Communication skills – English – Advanced skill level Good to Have: Negotiation experience Stakeholder and client management experience