Skip to main content Skip to footer

DE033703-Business Transformation Senior Manager

Business Transformation Senior Manager | Full time | Experience: 12-14 years
Job No. CXO-133588-S80172 | Muntinlupa
Apply for this job
---ONLY THOSE APPLICANTS WHO ALREADY HAVE THE RIGHT TO LIVE AND WORK IN THIS COUNTRY ARE ELIGIBLE TO APPLY FOR THIS ROLE--- POSITION TITLE: Business Transformation Senior Manager WORK SETUP: Hybrid RESPONSIBILITIES: Transformation Strategy & Execution? • Lead end-to-end insurance transformation programs, from assessment and business case development through implementation and value realization.? • Design future-state operating models for insurance operations across Claims, Underwriting, Policy Administration, Billing, and Customer Service.? • Drive process optimization, automation, and AI-led transformation initiatives to improve efficiency and business outcomes.? • Develop transformation roadmaps aligned with client strategic priorities, regulatory requirements, and growth objectives.? • Identify and deliver productivity, quality, and customer experience improvements across insurance operations.? Insurance Domain Leadership? • Provide subject matter expertise on insurance processes, operating models, and industry best practices.? • Lead business process redesign initiatives across Claims Management, Underwriting Operations, Policy Administration, New Business & Onboarding, Customer Service, Broker and Agent Support, and Compliance and Risk Operations.? • Support insurance-specific transformation opportunities, business cases, and solution development Digital, Data & AI Transformation? • Lead adoption of AI, Generative AI, analytics, automation, and workflow technologies within insurance operations.? • Drive implementation of intelligent claims processing, underwriting automation, knowledge management, and customer engagement solutions.? • Partner with technology teams to enable digital modernization initiatives across insurance platforms and ecosystems.? • Leverage data and analytics to drive business insights, productivity improvements, and operational decision-making.? Client & Stakeholder Management? • Serve as a trusted advisor to senior client stakeholders and executive leadership teams.? • Present transformation strategies, business cases, and outcomes to client and Accenture leadership.? • Manage relationships across business, operations, technology, and transformation stakeholders.? • Support growth initiatives including opportunity identification, solutioning, and proposal development.? Financial & Program Governance? • Establish governance frameworks, transformation offices, and value-tracking mechanisms.? • Manage program budgets, risks, dependencies, and executive reporting.? • Ensure delivery of committed business outcomes and transformation benefits.? • Drive disciplined execution across multiple workstreams and geographies.? Team Leadership & Capability Building? • Lead and mentor high-performing transformation teams across locations.? • Build insurance transformation capabilities and develop future leaders.? • Foster innovation, collaboration, and continuous improvement across teams.? • Support hiring, talent development, and succession planning initiatives.? OTHERS: Project Shift Schedule: Mid Shift Project Rest Day: Weekends Off Project/Team Location: Cubao, Cyberpark Tower 3 and Alabang
SKILLS AND QUALIFICATIONS: • At least 10-12 years overall experience • With general insurance experience in any industry • Insurance experience not necessarily doing BT work • Relevant experience in AI or RPA • Black Belt trained or certified • College graduates • 8 years leadership experience but open to resources who have been ICs in their previous role/company • Open to all industries in ASEAN and local market • With provision for P43/P44 hires

Muntinlupa

Equal Employment Opportunity Statement

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Accenture is committed to providing veteran employment opportunities to our service men and women.

Please read Accenture’s Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.

We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.

We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.

At Accenture, we see well-being holistically, supporting our people’s physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We’re proud to be consistently recognized as one of the World’s Best Workplaces™.

Join Accenture to work at the heart of change. Visit us at www.accenture.com.

Discover where this job fits at Accenture

Project & Program Manager Jobs: Inspire Change

Bring your big picture thinking and eye for detail to deliver transformative outcomes for programs, projects and managed services.

Learn more