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DE033455-Customer Service New Associate

Customer Service New Associate | Full time | Experience: 0-2 years
Job No. CXO-133314-S78611 | Muntinlupa
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---ONLY THOSE APPLICANTS WHO ALREADY HAVE THE RIGHT TO LIVE AND WORK IN THIS COUNTRY ARE ELIGIBLE TO APPLY FOR THIS ROLE--- POSITION TITLE: Customer Service New Associate WORK SETUP: Return to Office OVERALL PURPOSE: Process billing requests, upgrades, account information inquiry, basic troubleshooting, and other pertinent account-specific tasks for customers through inbound calls. RESPONSIBILITIES: • Process billing request • Facilitate upgrades. • Provide solutions to account information inquiry. • Conduct basic troubleshooting. • Process other pertinent account-specific tasks • Provide excellent customer experience. OTHERS: Project Shift Schedule: Rotation Project Rest Day: Rotation Project/Team Location: Muntinlupa Axis One
SKILL AND QUALIFICATIONS: • Standard Voice Profile • No experience required

Muntinlupa

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