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DE031446-Business Operations Sr Analyst

Business Operations Senior Analyst | Full time | Experience: 2-5 years
Job No. CXO-131584-S68700 | Taguig
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---ONLY THOSE APPLICANTS WHO ALREADY HAVE THE RIGHT TO LIVE AND WORK IN THIS COUNTRY ARE ELIGIBLE TO APPLY FOR THIS ROLE--- POSITION TITLE: Business Operations Sr Analyst WORK SETUP: Return to Office OVERALL PURPOSE: To facilitate tasks for Document Production for this offering. RESPONSIBILITIES: Quality Assurance and Review • Manage Review documents produced by DP Specialists for formatting, accuracy, and compliance with the firm’s templates and style guide. • Provide constructive feedback and practical coaching to improve consistency and technical standards. • Conduct spot checks and quality reports for DP Coordinators and Managers. Advanced Document Production • Produce, edit, and troubleshoot complex documents, including lengthy agreements, reports, charts, and presentations. • Support Fee Earners and DP Coordinators on urgent or technically challenging work. • Create and maintain templates, styles, and macros to streamline processes. Training and Support • Assist with onboarding and technical training for new and existing DP team members. • Act as a subject matter expert on advanced Word, Excel, PowerPoint, and PDF functions. • Collaborate with DP Coordinators to identify skill gaps and deliver targeted upskilling sessions. Workflow and Collaboration • Support DP Coordinators in monitoring workloads and ensuring high standards across the team. • Help resolve formatting issues and provide technical advice during live work. • Encourage a culture of accuracy, professionalism, and accountability. Compliance and Best Practice • Ensure all work complies with data protection, confidentiality, and firm standards. • Maintain consistency across document templates and ensure version control on iManage. OTHERS: Project Shift Schedule: Morning Shift Project Rest Day: Weekends Off Project/Team Location: Taguig Uptown Bonifacio Tower 3
SKILL AND QUALIFICATIONS: • At least 3 years of experience in marketing / marketing admin • At least 1 years of supervisory experience • Experience in Legal or Legal services is preferred • Excellent communication skills • Open to resources from BPO and non-BPO industry • No tools/applications proficiency requirement • No F&A component

Taguig

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