Skip to main content Skip to footer

DE024075-Service Delivery Ops Lead Assoc Director

Taguig Job No. cxo-125721-s30458 Full-time

Job Description

---ONLY THOSE APPLICANTS WHO ALREADY HAVE THE RIGHT TO LIVE AND WORK IN THIS COUNTRY ARE ELIGIBLE TO APPLY FOR THIS ROLE---

POSITION TITLE: Service Delivery Ops Lead Assoc Director
WORK SETUP: Return to Office


RESPONSIBILITIES:

• Support sales opportunities and delivery of the solution by leveraging Accenture’s full capabilities.
• Build client relationships in collaboration with the Client Account Leadership team.
• Lead the service delivery strategy across one or more client portfolios.
• Address performance issues and implement continuous improvement plans to achieve project targets and SLA commitments.
• Manage people engagement, recruiting and staffing to optimize delivery targets.
• Typically receives direction and feedback from their supervisor on setting priorities or assigning and managing tasks on a weekly to bi-weekly basis.
• Expected consequences for mistakes in their work would include missing team deadlines, damaging their team's reputation within Accenture, and damaging Accenture's reputation, and may be escalated to a managing director.
• Involved in risk mitigation decisions for multiple teams and may be involved in risk mitigation decisions for their business area

OTHERS:

Project Shift Schedule: Mid Shift
Project Rest Day: Weekends
Project/Team Location: Taguig Uptown Bonifacio Tower 3

Qualifications

SKILL AND QUALIFICATIONS: • Minimum of 12 to 20 years of experience doing similar work either at or outside of Accenture. • Expected to be a SME with deep knowledge in an area of expertise based on experience, and act in an advisory role in meetings. • Preferably knowledgeable/expert in Records to report process.

Life at Accenture

Training and Development

Take time away to learn and learn all the time in our regional learning hubs, connected classrooms, online courses and learning boards.

Work Environment

Be your best every day in a work environment that helps drive innovation in everything you do.

Learn more about Accenture

Our Expertise

See how we embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.

Meet Our People

From entry-level to leadership, across all business and industry segments, get to know our people harnessing technology to make a difference, every day.

Stay connected

Join Our Team

Search open positions that match your skills and interest. We look for passionate, curious, creative and solution-driven team players.

Keep Up to Date

Stay ahead with careers tips, insider perspectives, and industry-leading insights you can put to use today–all from the people who work here.

Job Alert Emails

Personalize your subscription to receive job alerts, latest news and insider tips tailored to your preferences. See what exciting and rewarding opportunities await.