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DE022323 - Delivery Business Interlock Sr Analyst
Quezon
Job No. cxo-124118-s19511
Job Description
---ONLY THOSE APPLICANTS WHO ALREADY HAVE THE RIGHT TO LIVE AND WORK IN THIS COUNTRY ARE ELIGIBLE TO APPLY FOR THIS ROLE---
PROJECT NAME: TBD
POSITION TITLE: Delivery Business Interlock Senior Analyst
WORK SETUP: Hybrid
Responsibilities:
• Accountable for establishing, developing, and maintaining customer relationships
• Translate high level requirements received into detailed training delivery plans for low-medium complexity programs
• Collaborate with customers to create and maintain short-term and long-term course delivery plans and schedules
• Work with lead on delivery strategy at a course level to ensure that it can be delivered within client parameters
• Prepare course delivery budgets and corresponding tuition rates and communicates to gain approval from customer
• Support their lead in the annual/quarterly delivery planning process
• Monitor the progress of the session setup and plan the logistics for the session
• Communicate, escalate, and resolve program, course, and training session issues (curriculum, financial, faculty, participant, logistics) with lead and client
• Develop deep understanding of the customer’s business objectives and expectations for the Program
• Provides session evaluation reports and recommendations for continuous improvements after sessions are completed
Other Responsibilities include:
• Contribute to the overall leadership and vitality of the Delivery organization
• Foster use of best practices and encourage Delivery team innovations
• Liaison with other teams outside of Delivery as needed
OTHERS:
Project Shift Schedule: Mid Shift
Project Rest Day: Weekends
Project/Team Location: Quezon Gateway Tower 2
Qualifications
SKILL AND QUALIFICATIONS:
• Bachelor’s Degree
• Minimum of 2 years of experience within the Learning Delivery organization planning and delivering sessions
• Minimum of 2 years of experience working in a global service delivery environment