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DE022324 - Delivery Business Interlock Specialist

Quezon Job No. cxo-124109-s19502

Job Description

---ONLY THOSE APPLICANTS WHO ALREADY HAVE THE RIGHT TO LIVE AND WORK IN THIS COUNTRY ARE ELIGIBLE TO APPLY FOR THIS ROLE--- PROJECT NAME: TBD POSITION TITLE: Delivery Business Interlock Specialist WORK SETUP: Hybrid Responsibilities: • Accountable for establishing, developing, and maintaining customer relationships • Translate high level requirements received into detailed training delivery plans for medium-high complexity programs generally expected to be at the course level and targeted to audiences of senior managers • Collaborate with customers to create and maintain short-term and long-term course delivery plans and schedules • Advise customers on the delivery strategy at a course level to ensure that it can be delivered within client parameters • Prepare course delivery budgets and corresponding tuition rates and communicates to gain approval from customer • Support their lead in the annual/quarterly delivery planning process • Monitor the progress of the session setup and plan the logistics for the session • Communicate, escalate, and resolve program, course, and training session issues (curriculum, financial, faculty, participant, logistics) with lead and client • Develop deep understanding of the customer’s business objectives and expectations for the Program • Provides session evaluation reports and recommendations for continuous improvements after sessions are completed Other Responsibilities include: • Contribute to the overall leadership and vitality of the Delivery organization • If requested, support the external client account teams with proposal development to sell the Accenture Learning delivery services and participate in presentations to the client • Foster use of best practices and encourage Delivery team innovations • Liaison with other teams outside of Delivery as needed OTHERS: Project Shift Schedule: Rotation Shift Project Rest Day: Rotation Project/Team Location: Quezon Gateway Tower 2


SKILL AND QUALIFICATIONS: • Minimum of 3 years of experience within the Learning Delivery organization planning and delivering sessions • Minimum of 3 years of experience working in a global service delivery environment • Good understanding of the Accenture Learning delivery environment and delivery requirements • Excellent project management skills • Good communication (written and oral) and interpersonal skills • Proven ability to work creatively and analytically in a problem-solving environment • Ability to quickly identify issues and risks and provide recommendations. • Strong organizational skills and an ability to multi-task • Attention to accuracy and quality • Ability to prioritize • Able to work and leverage a shared services environment • Proven ability to collaborate with a global audience and has multi-cultural awareness. • Proven ability to develop and maintain strong client relationships

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