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Project Control Services Practitioner

Project Control Services Team Lead/Consultant | Full time | Experience: 5-10 years
Job No. ATCP-1399561-S421683 | Taguig
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Develop and execute end-to-end project management activities of an assigned program, project, or contracted service within a globally sourced delivery model.
Role Summary The Project Manager serves as the primary contact for Managed Services partnerships. S/He will bridge the gap between client business objectives and the technical capabilities of a Learning Management System (LMS). The Project Manager's core strength lies in rigorous project governance and stakeholder influence, and s/he must possess the technical curiosity to master the platform and provide "on-the-spot" strategic guidance. Key Skills (Prioritized) • Expert Stakeholder Management: Ability to manage expectations, influence decision-makers, and lead high-pressure meetings. • PM Lifecycle Mastery: Discipline in documentation, timelines, and resource forecasting. • LMS Product Fluency: Rapidly gaining "Power User" status to understand system logic, key functionality, and reporting. • Solution-Oriented Consulting: Ability to map a client’s "learning goal" to a "system configuration." Responsibilities Partnership Governance • End-to-end ownership of the project lifecycle from onboarding to BAU • Establish a single “source of truth” through detailed project plans, documentation, and structured meeting cadences Stakeholder Leadership • Strategic communication to manage expectations across diverse client tiers • Lead regular touchpoint meetings, business reviews, roadmap win discussions, and business impact metric reviews Managed Services Advisory • Act as the LMS “Expert Consultant” providing technical value • Evaluate client use cases and recommend optimal platform configurations to maximize investment Scoping & Budgeting • Precisely define scope and align requirements with platform capabilities or alternative solutions • Create and maintain budgets that accurately reflect technical complexity and client needs Risk Management • Proactively identify project and system risks early • Maintain risk and mitigation logs to prevent scope creep and delivery delays Quality Advocacy • Advocate for user-centric testing by bridging requirements and real-world use • Support QA sessions to ensure the final setup aligns with the client’s original business intent Operational Support • Ensure a seamless transition to BAU post-launch • Establish clear support processes, documentation, and continuous success metric tracking Minimum 3 year(s) of experience is required

Taguig

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