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Technology OpS Support Practitioner

IT Operations Senior Analyst | Full time | Experience: 2-5 years
Job No. ATCP-1225169-S394349 | Mandaluyong City
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Own the integrity and governance of systems, including best practices for delivering services. Develop, deploy and support infrastructures, applications and technology initiatives from an architectural and operational perspective in conjunction with existing standards and methods of delivery.
Summary: As a Technology Operations Support Practitioner, you will be responsible for ensuring the integrity and governance of systems while adhering to best practices for service delivery. Your typical day will involve developing, deploying, and supporting infrastructures, applications, and technology initiatives, all while collaborating with team members to maintain operational excellence and compliance with established standards. Roles & Responsibilities: - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work related problems. - Engage in continuous improvement initiatives to enhance service delivery. - Collaborate with cross-functional teams to ensure alignment on technology initiatives. - Monitor system performance and implement necessary adjustments to optimize operations. - Document processes and procedures to ensure knowledge sharing within the team. - Provide training and support to team members and stakeholders as needed. Professional & Technical Skills: - Required Skill: Expert proficiency in Microsoft Azure Cosmos DB. - Additional Good To Have Skills: Experience with Database Administration. - Strong understanding of cloud computing principles and practices. - Experience in managing and optimizing database performance. - Familiarity with data security and compliance standards. - Ability to troubleshoot and resolve technical issues efficiently. Additional Information: - The candidate should have minimum 2 years of experience in Microsoft Azure Cosmos DB. - This position is based at our Manila office. Minimum 2 year(s) of experience is required

Mandaluyong City

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