This job is no longer available. Continue your job search here.
Application Support Engineer
Mandaluyong City
Job No. atcp-1077900-s368918
Full-time
Job Description
Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Qualifications
Responsibilities
Resolve partner issues with internal experts.
Triage and route messages between partners and internal teams
Leverage other internal tools to investigate issues and findings further.
Create internal and external documentation.
Additional responsibilities
Test actual devices, investigate technical issues on Android devices.
Communicate partners with issues and follow up over the internal bug tracking tool.
Required Qualifications
Experience with the following languages: Java, Python, Shell scripts Ability to learn new tools and technologies.
Ability to interface with internal and external partner engineering team.
Excellent verbal and written communication skills to create documentation docs, sheets.
Minimum 2 year(s) of experience is required