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Philippines
Taguig
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Security Delivery Practitioner

Security — Assist in defining requirements, designing and building security components, and testing efforts.

Business Area: Technology

Years of Experience: 2-5

Posted within last 24 hours
Philippines
Mandaluyong City
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DE027603 - Procurement Practice Associate - TMS

Business Process Delivery — ---ONLY THOSE APPLICANTS WHO ALREADY HAVE THE RIGHT TO LIVE AND WORK IN THIS COUNTRY ARE ELIGIBLE TO APPLY FOR THIS ROLE--- PROJECT NAME: Procurement BPO POSITION TITLE: Procurement Practice Associate WORK SETUP: Hybrid Responsibilities: • Refer to daily invoice distribution report to capture targeted invoices for processing during the day. • Validate invoices by checking the correctness of details and completeness of supporting documents as per defined invoice processing guideline or invoice validation and criteria checklist. • Prepare journal entry using SAP and other appropriate processing tools e.g. IQN, T360, JUT, LGI, SAP Fielglass, etc., in accordance to defined processing format and criteria. • Ensure that all processed invoices are parked/posted with payment block E in SAP. • Perform post checking of all processed invoices to ensure completion and compliance to processing output criteria • Maintain invoice tracker for distributed invoices updated with the end of day status on a daily basis to avoid any missing SLA. • Move to exceptions/supervisor/vendor management’s queue validated invoices which are not good to process following the standard requirements for exceptions/rejections tagging in DFM. • Process manual/rush payments request as distributed ensuring completeness of approvals and supporting documents. • Process special handling accounts including, but not limited to monthly Telecom Bill Summary, Travel, Ground Transportation, Catering, etc. • Complete assigned tasks or invoice distribution as per defined SLA/cut-off. • Attend and participate in daily team huddles and any operational level conference calls • Assist supervisor in updating Operational Excellence dashboards. • Assist on root cause analysis as needed for issues and escalations or risk detected that impacts Approvals processes. • Escalate operational issues to leads as appropriate and raise remedy tickets as deemed necessary then monitor resolution thereof. • Endorse internal/external escalation to leads for appropriate handling. • Actively seek opportunities for continuous process improvement documented through we@ idea submission. • Attend and participate on monthly team meetings involving process accomplishments, operations-related issues/risks, performance improvement opportunities and initiatives update. • Assist leads in implementing global or local projects/initiatives as may be assigned. • Assist on any other tasks that may be assigned. • Shall report directly to Invoice Processing Junior Team Lead, Team Lead and Service Delivery Lead. OTHERS Project Shift Schedule: Morning Shift Project Rest Day: Weekends Project/Team Location: Mandaluyong Robinsons Cybergate Tower 2

Business Area: Operations

Years of Experience: 0-2

Posted within last 24 hours
Philippines
Quezon City
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Quality Engineer (Tester)

Software Engineering — Enables full stack solutions through multi-disciplinary team planning and ecosystem integration to accelerate delivery and drive quality across the application lifecycle. Performs continuous testing for security, API, and regression suite. Creates automation strategy, automated scripts and supports data and environment configuration. Participates in code reviews, monitors, and reports defects to support continuous improvement activities for the end-to-end testing process.

Business Area: Technology

Years of Experience: 5-10

Posted within last 24 hours
Philippines
Mandaluyong City
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Corporate Mobility Analyst

Program, Project & Service Management — Job Description:Responsible for administrative tasksTake ownership of individuals travel plan, ensuring it progresses in timely wayProactively unblock issues through early identification and connecting with relevant specialistsCommunicate change of traveler circumstances to specialists as requiredTrigger 3rd party services as requiredEngage with other business functions as required to progress cases and support employees including but not limited to HR, Payroll and FinanceManaging operation activity end to end in the scope and ensuring support to MSL and Immigration SpecialistCollaborate with internal teams with MSL and Immigration SpecialistThe Operations Support SME is responsible for executing pivotal operational tasks that fall outside the purview of Immigration or Tax SMEs within the Case Management domain.This role involves overseeing and managing reporting and insights for the market unit, collaborating closely with the DL MU Lead to ensure effective control and smooth functioning of the operation

Business Area: Corporate Functions

Years of Experience: 2-5

Posted within last 24 hours
Philippines
Mandaluyong City
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Talent Planning & Ops Senior Analyst

Human Resources — Job Description:• Align consultant expertise with project requirements, considering career aspirations• Collaborate with leaders to forecast and fulfill resource needs• Maintain accurate, reliable scheduling data and generate reports• Contribute to the enhancement of scheduling systems and processes• Support HR initiatives in recruitment, training, and development• Provide mentorship on professional development and resume building• Coordinate cross-regional assignments, conducting searches across the candidate supply pool to fulfill open project demands 

Business Area: Operations

Years of Experience: 2-5

Posted within last 24 hours
Philippines
Mandaluyong City
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HCL Notes Domino Administrator and Developer

Software Engineering — Who we are:Accenture in the Philippines is a pioneer in Accenture’s global delivery network. Over the past 30 years, we have expanded our capabilities to become a powerhouse company providing end-to-end technology and business services. As part of Accenture’s global footprint in over 120 countries, covering 40-plus industries, we have been working with the biggest companies in the country and around the globe.Innovation, a constant at Accenture, enables us to find new ways to stay ahead of our clients’ challenges. Our inclusive, diverse, and strong culture of equality helps us constantly drive innovation in the workplace. By combining our industry expertise and the deep skills of our people with the latest technologies and our uncompromising high-performance standards, we help organizations grow their business and succeed in the digital age.​The work:Oversee the design, construction, and configuration of applications, serving as the main contact person. Your typical day will involve leading the team, coordinating project tasks, and ensuring timely delivery of high-quality solutions. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Lead the team in application design and development.- Coordinate project tasks and ensure timely delivery.- Provide technical guidance and support to team members.- Collaborate with stakeholders to gather requirements and define project scope.- Ensure adherence to best practices and quality standards in application development.

Business Area: Technology

Years of Experience: 2-5

Posted within last 24 hours
Philippines
Mandaluyong City
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Global Workplace Fire & Life Safety Associate Manager

Program, Project & Service Management — Job Description:Summary: The Global Workplace Fire Safety Associate Manager is a key leadership role responsible for developing, implementing, and overseeing our fire safety strategies and programs on a global scale. This position will play a crucial role in ensuring the safety and protection of our employees, assets, and facilities by effectively managing fire safety risks, compliance, and response procedures.Key Responsibilities:Fire Safety Strategy: Refine and implement Accenture’s comprehensive global fire safety strategy, including policies, procedures, and guidelines, that align with industry best practices and regulatory requirements.Compliance Management: Monitor and ensure compliance with local, national, and international fire safety codes, regulations, and standards in all locations where Accenture operates.Risk Assessment: Conduct fire risk assessments at various company facilities, identifying potential hazards and vulnerabilities, and develop strategies to mitigate these risks.Training and Education: Develop/enhance and deliver fire safety training programs for employees and contractors, fostering a culture of fire safety awareness and responsibility throughout the organization.Emergency Response Planning: Establish and maintain effective emergency response plans and procedures for fire incidents, ensuring that all employees are well-prepared to respond to emergencies.Fire Protection Systems: Evaluate, recommend, and oversee the installation and maintenance of fire protection systems, such as fire alarms, sprinklers, and suppression systems, at company sites.Data and Reporting: Collect, analyze, and report on fire safety performance metrics and incidents, identifying areas for improvement and implementing corrective actions as necessary.Budget Management: Develop and manage the budget for fire safety initiatives, ensuring cost-effective solutions without compromising safety.Stakeholder Communication

Business Area: Corporate Functions

Years of Experience: 5-10

Posted within last 24 hours
Philippines
Cebu City
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DE027464-Workforce Services Associate

Customer Services — ---ONLY THOSE APPLICANTS WHO ALREADY HAVE THE RIGHT TO LIVE AND WORK IN THIS COUNTRY ARE ELIGIBLE TO APPLY FOR THIS ROLE--- PROJECT NAME: Workforce Command Center POSITION TITLE: Workforce Services Associate WORK SETUP: Return to Office OVERALL PURPOSE: The Workforce Services Associate is responsible for driving delivery of metrics and optimal performance through continuous interaction with stakeholders with the intent of achieving contractual objectives and corporate goals. RESPONSIBILITIES: • Responsible for Real Time Adherence and Queue Management for Business Operations. Specifically, the primary responsibility of the individual is to monitor and manage site activities to support client/account service level agreements. • Responsible for ensuring scheduled team logins/ logout on time, manage, control and report nonadherence to schedules. • Adheres to prescribed formats in updating attendance, schedule swaps • Manages required real time reporting requirement deliverables via service menus and ad-hoc requirements. • Acts as Point of Contact in processing and identifying schedule exceptions (e.g. trainings, coaching) including minimum length, approval, data entry responsibilities, and tracking. OTHERS: Project Shift Schedule: Rotation Shift Project Rest Day: Rotation Off Project/Team Location: Cebu, Cyberzone Building, Tower 2

Business Area: Operations

Years of Experience: 0-2

Posted within last 24 hours
Philippines
Mandaluyong City
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Data Architect

Data & AI — Define the data requirements and structure for the application. Model and design the application data structure, storage and integration.

Business Area: Technology

Years of Experience: 10-12

Posted within last 24 hours
Philippines
Mandaluyong City
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Telco Engineer (PLTE/5G)

Software Engineering — Who we are:Accenture in the Philippines is a pioneer in Accenture’s global delivery network. Over the past 30 years, we have expanded our capabilities to become a powerhouse company providing end-to-end technology and business services. As part of Accenture’s global footprint in over 120 countries, covering 40-plus industries, we have been working with the biggest companies in the country and around the globe.Innovation, a constant at Accenture, enables us to find new ways to stay ahead of our clients’ challenges. Our inclusive, diverse, and strong culture of equality helps us constantly drive innovation in the workplace. By combining our industry expertise and the deep skills of our people with the latest technologies and our uncompromising high-performance standards, we help organizations grow their business and succeed in the digital age.​The work:PLTE/5G Private Network operationFault & Alarm Monitoring (PLTE/5G Private Network) based on NDACIncident Handling until problem resolved and validatedIncident / Request / Change Problem Management.Incident / Fault / Problem / Change documentationVendor coordination for issue remediationRemote hardware and software upgrade and maintenance work on PLTE/5G Private Network elements.SIM management except physical inventory

Business Area: Technology

Years of Experience: 5-10

Posted within last 24 hours
Philippines
Quezon City
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DE027764-Workforce Services Associate Director

Customer Services — --ONLY THOSE APPLICANTS WHO ALREADY HAVE THE RIGHT TO LIVE AND WORK IN THIS COUNTRY ARE ELIGIBLE TO APPLY FOR THIS ROLE---POSITION TITLE: Workforce Services Associate DirectorWORK SETUP: Return to OfficeOVERALL PURPOSE:We are seeking a highly experienced and data-driven Workforce Management Lead to oversee and optimize workforce planning, scheduling, and performance across our 24/7 voice and non-voice operations. This role demands a strategic leader with a strong analytical background, capable of delivering insight.RESPONSIBILITIES:• Strategic Workforce Planning & Capacity Management:o Develop and implement long-term and short-term workforce strategies to meet business objectives and client SLAs.o Conduct comprehensive capacity planning and forecasting, considering historical data, seasonal trends, and future growth projections.o Optimize resource allocation across voice and non-voice channels to ensure efficient service delivery.o Identify and mitigate potential staffing risks and capacity constraints.• Data-Driven Analytics & Business Reporting:o Develop and maintain comprehensive workforce performance dashboards and reports, providing actionable insights to management.o Analyze key performance indicators (KPIs) such as occupancy, adherence, service level, and attrition to identify trends and areas for improvement.o Utilize data analytics to drive informed decision-making and optimize workforce utilization.o Automate reporting processes and create real time dashboards.o Provide detailed analysis on forecasting accuracy.• Scheduling & Real-Time Management:o Oversee the development and implementation of efficient scheduling strategies to meet fluctuating call volumes and workload demands.o Manage real-time adherence and service level performance, making necessary adjustments to ensure optimal service delivery.o Implement and maintain workforce management tools and technologies.o Manage and improve the scheduling process.• Team Leadership & Development:o Lead, mentor, and develop a team of workforce management analysts and specialists.o Conduct regular performance reviews, provide constructive feedback, and identify training needs.o Foster a culture of continuous improvement and data-driven decision-making.o Ensure proper succession planning.• Process Improvement & Innovation:o Identify and implement process improvements to enhance workforce efficiency and effectiveness.o Stay abreast of industry best practices and emerging workforce management technologies.o Explore and integrate Generative AI tools and techniques to optimize workforce planning and scheduling, where applicable.o Utilize and implement six sigma methodologies to improve processes.• Client & Stakeholder Communication:o Communicate workforce performance insights and recommendations to clients and internal stakeholders.o Collaborate with operations and other departments to ensure alignment on workforce strategies.OTHERS:Project Shift Schedule: RotationProject Rest Day: RotationProject/Team Location: Quezon Gateway Tower 2

Business Area: Operations

Years of Experience: 12-14

Posted within last 24 hours
Philippines
Quezon City
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Advertising Sales Representative

Sales as a Service — Duties and Responsibilities Improve the advertiser’s experience by driving optimal and appropriate product adoption to help them deliver a strong return on investment.Connect with decision-makers over the phone at a scheduled time to install and optimize technical solutions to increase advertiser’s ad performance and investments.Install and troubleshoot entry level coding related to HTML and JavaScript coding.Recognize roadblocks faced during technical installs with advertisers.When within scope and area of knowledge, provide pre- and post-installation support.Become an expert on specific technical Social Media products.Providing vital technically based product insights & feedback, from their own experience using theSocial Media Products and sharing the feedback from the Social Media Advertisers.Champion and produce success stories for advertisers who have had success in growing their business by using the Social Media products.Use a variety of tools to be able to properly communicate and drive Advertiser’s business to success.

Business Area: Operations

Years of Experience: 0-2

Posted within last 24 hours
Philippines
Mandaluyong City
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Business Analyst

Business & Technology Integration — Analyze an organization and design its processes and systems, assessing the business model and its integration with technology. Assess current state, identify customer requirements, and define the future state and/or business solution. Research, gather and synthesize information.

Business Area: Technology

Years of Experience: 2-5

Posted 1 day ago
Philippines
Taguig
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IBM MQ Developer

Software Engineering — Job Description and Responsibilities:Installation and ConfigurationResponsible for Installation and configuration of IBM MQ on z/OSSetup and manage queue managers, queues , channels and listenersConfigure MQ clustering and High Availability solutionsAdministration and MaintenanceMonitor and maintain MQ objects (queue managers, queues, channels, triggers)Apply patches, updates and perform version upgradesPerformance Monitoring and TuningMonitoring MQ performance using tools like IBM MQ Explorer, TivoliTune queue depths , log sizes and buffer pools for optimal performanceIdentify and resole bottlenecks in message processing.Troubleshooting and Incident ManagementAnalyze MQ error logs, dumps and traces to determine root causesDiagnose and resolve MQ connectivity issues and message delaysDisaster Recovery and Backup :Implement MQ replication, backup and recovery proceduresParticipate in DR testing and ensure high availability of MQ services

Business Area: Technology

Years of Experience: 5-10

Posted 1 day ago
Multiple Locations
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Microsoft Endpoint Configuration Manager/Application Packaging

Software Engineering — Analyze, design, code and test multiple components of application code across one or more clients. Perform maintenance, enhancements and/or development work.

Business Area: Technology

Years of Experience: 2-5

Posted 1 day ago

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