Search jobs at Accenture

Responsibilities: Responsible for coordinating and guiding Intraday Teams to ensure focus on Profitability, Resource Planning, day-to-day schedule adjustments, real-time service issues, RTA activity, adherence and schedule compliance, and provide key reporting details. This position needs to be aware of the financial situation of the account being handled and needs to drive profitability by resource optimization and cost reduction in collaboration with Operations and other departments. This position needs to drive high client satisfaction by managing service levels situations and providing ...

The role involves investigating and responding to threats in a timely and effective manner, and where necessary, escalating incidents to the appropriate teams for in-depth analysis and/or resolution. Recognizes potential, successful, and unsuccessful intrusion attempts and compromises thorough reviews and analyses of relevant event detail and summary information. Communicates alerts to clients regarding intrusions and compromises to their network infrastructure, applications, and operating systems. Create clear and concise writeups representing the overall summary, analysis, actions taken and ...

Enables full stack solutions through multi-disciplinary team planning and ecosystem integration to accelerate delivery and drive quality across the application lifecycle. Performs continuous testing for security, API, and regression suite. Creates automation strategy, automated scripts and supports data and environment configuration. Participates in code reviews, monitors, and reports defects to support continuous improvement activities for the end-to-end testing process.

Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. May require interpretation service during conferences or meetings with counterparts, clients, and vendors. Assist in Capability Development of bilinguals by conducting coaching or language training activities. Work in a Service Desk setting involving spoken and written communication in the foreign language (non-English).

In the context of this role, individuals may be directly or inadvertently exposed to potentially objectionable and sensitive content (e.G. Graphic, violent, sexual, or egregious). We care for the health and well-being of our people and provide the support and resources needed to perform their role responsibilities. Investigate, resolve, and relay complex content issues to the broader Trust and Safety team. Transaction Processing New Associate performs data entry and research in various systems and tracking tools. Detecting trends, implementing process improvements and policy revisions to ...

JOB DESCRIPTION: Primarily responsible for providing customer service support according to the scope of work and service level requirements. This includes ensuring call quality and quantitative standards are observed in meeting customer care needs and resolving them in a timely fashion. JOB QUALIFICATIONS: Excellent English Communication Skills Open to High School Graduates, College Undergrads/Grads Open to candidates without BPO experience Work on a shifting schedule and during holidays as needed #LI-PH.

JOB DESCRIPTION: Primarily responsible for providing customer service support according to the scope of work and service level requirements. This includes ensuring call quality and quantitative standards are observed in meeting customer care needs and resolving them in a timely fashion. JOB QUALIFICATIONS: Excellent English Communication Skills Open to High School Graduates, College Undergrads/Grads Open to candidates without BPO experience Work on a shifting schedule and during holidays as needed #LI-PH.

The role involves defining technical aspects of new capabilities, including Exchange 2016/2019, Office 365, email archiving, disaster recovery, and more, requiring expert proficiency in Microsoft Exchange Server and a minimum of three years of experience. Roles & Responsibilities: Exchange Engineer who will be responsible for providing technical and process guidance for Exchange-related technologies and capabilities within Accentures global managed service offering. Under the direction of the MCP Engineering Manager and the Email and Exchange Team Lead, the candidate will work closely with ...

In the context of this role, individuals may be directly or inadvertently exposed to potentially objectionable and sensitive content (e.G. Graphic, violent, sexual, or egregious). We care for the health and well-being of our people and provide the support and resources needed to perform their role responsibilities. Investigate, resolve, and relay complex content issues to the broader Trust and Safety team. Transaction Processing New Associate performs data entry and research in various systems and tracking tools. Detecting trends, implementing process improvements and policy revisions to ...

Update and maintain various systems/tools per standard process documentation which may include: Execute transactions without minimal direction, enter data and retrieve information from group specific system (all new hires might require some direction initially). Audit own data entry for accuracy and make required corrections. May serve as technical and functional resource or super users to other team members. Participate in process improvement initiatives or special projects as assigned. Document all new learning(s) or change in processes in the standard format and seek relevant approvals on ...

Roles & Responsibilities:The Center of Excellence (COE) enables Sales Excellence to deliver best-in-class offerings to Accenture leaders, practitioners, and sales teams. As a member of the COE Analytics Modeling Analysis team, you will generate business insights to help Accenture to improve its processes, boost sales and maximize profitability.You will build models and scorecards that help business leaders to understand trends and market drivers. You will work closely with operations teams to turn these insights into user-friendly solutions. Managing access to tools and monitoring their ...

As a member of the COE Analytics Modeling Analysis team, you will generate business insights to help Accenture to improve its processes, boost sales and maximize profitability. You will build models and scorecards that help business leaders to understand trends and market drivers. You will work closely with operations teams to turn these insights into user-friendly solutions. You will: Collect and process data from functions such as Sales, Marketing, and Finance. Analyze data to develop business insights that support decision making.