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Serverless Application Support Engineer

Mandaluyong City Job No. atcp-1042027-s351027 Full-time

Job Description

  • Provide technical support to resolve customer issues related to Serverless applications.
  • Responsible in diagnosing and troubleshooting problems related to cloud-based solutions 
  • Collaborate with a group of engineers and consultants to deliver global customer support for Serverless technologies, including Cloud Run, Cloud Function, and Google App Engine. 
  • Conduct in-depth analysis of system and configuration issues, employing effective diagnostic techniques, resolution strategies, and the implementation of new investigative tools to optimize serverless architectures for performance, scalability, and cost-efficiency. 
  • Work with Customers, Partners to provide tailor-fit solutions for their production concerns. 
  • Provide Google Cloud best practices and recommendations to clients and stakeholders 


Experience and Technical Skills 

  • 2-3 years of experience using Serverless environment (App Engine, Cloud Run, Google Cloud Functions, or other Cloud Platforms such as AWS Lambda and Azure Functions).
  • Knowledgeable with the Google Coud platform or any Cloud Technologies (AWS, Azure). 
  • Proficient in programming languages commonly used in serverless development, such as Python, C, C++, Node.js, Java, JavaScript, etc. 
  • Experience in system administration tasks in Linux, Unix, or Windows.
  • Exceptional communication skills, both written and verbal, with the ability to explain technical concepts to non-technical colleagues and present findings to management.
  • Amenable for a full RTO setup and flexible working schedule   

Educational Background 

  • Bachelor’s Degree in Information Technology, Computer Science or other relevant fields 


  • Associate Cloud Engineer Certified (Must have) or willing to get certified 

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