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Application Tech Support Practitioner

Mandaluyong City Job No. atcp-1035716-s350040 Full-time

Job Description

Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.


- Assist the partners in any portal-related concerns such as: Login Issues, account/contact management - Assist the partners in Intellum-related concerns - Review new partner applications such as: EMM, OEM, Carrier/Device Reseller, Service Provider - Guide the partners in completing their onboarding requirements - Content Publishing - Participate in UAT testing - Partner forums moderation - Provide internal support for the portal - Provide data quality governance Minimum 1 year(s) of experience is required

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