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Cloud Data Services - Application Support Engineer

Mandaluyong City Job No. atcp-1034800-s349192 Full-time

Job Description

  • 5-8 years of experience with designing and managing MySQL databases with a focus on performance, security, scalability, reliability, high-availability, and disaster recovery.
  • Experience with database internals, diagnose memory leaks, data corruption, replication, database performance, and tuning.
  • Experience with scripting, automation, exposure to SQL/PL-SQL, and languages such as Python and Java.
  • Work with Customers, Partners to provide tailored solutions for their production concerns.
  • Provide Google Cloud best practices and recommendations to clients and stakeholders
  • Use existing troubleshooting tools and techniques to establish root cause for queries and provide a customer facing root cause assessment.


Experience and Technical Skills

  • Experience in migrating mission-critical database applications from on-premise to cloud, or running in a hybrid cloud environment for large enterprise.
  • Experience building and packaging database components.
  • Experience in technical consulting on database design and architecture.
  • Experience working in a fast-moving dynamic organization with extensive cross-collaboration with various functions such as Support, Software Engineering, Product Management.
  • Experience supporting large enterprise customers with high SLO and SLA requirements.
  • Ability to manage others and work as part of a team, managing critical tasks and priorities effectively.
  • Exceptional communication skills, both written and verbal, with the ability to explain technical concepts to non-technical colleagues and present findings to management.
  • Amenable for a full RTO setup and flexible working schedule

Educational Background

  • Bachelor’s Degree in Information Technology, Computer Science or other relevant fields


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