Program/Project Management Lead
Project Role Description : Manage overall delivery of a program or project to achieve business outcomes. Define project scope and monitor execution of deliverables. Communicate across multiple stakeholders to manage expectations, issues and outcomes.
Must have skills : Service Transition
Good to have skills : NA
Minimum 5 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary:
As a Program or Project Management Lead, a typical day involves overseeing the comprehensive delivery of programs or projects to ensure alignment with business objectives. This role requires defining the scope of projects clearly and continuously monitoring the progress of deliverables to maintain quality and timeliness. The position demands active communication with various stakeholders to manage expectations, address challenges, and ensure successful outcomes. The role is dynamic, involving coordination across different teams and adapting plans as necessary to meet evolving business needs and priorities.
Roles & Responsibilities:
- Expected to be an SME, collaborate and manage the team to perform.
- Responsible for team decisions.
- Engage with multiple teams and contribute on key decisions.
- Provide solutions to problems for their immediate team and across multiple teams.
- Lead the planning and execution phases of projects to ensure milestones are met effectively.
- Facilitate clear communication channels among stakeholders to promote transparency and alignment.
- Mentor junior team members to support their professional growth and enhance team capabilities.
Professional & Technical Skills:
- Must To Have Skills: Proficiency in Service Transition.
- Strong knowledge of project lifecycle management and best practices in service delivery.
- Ability to coordinate cross-functional teams and manage complex project dependencies.
- Experience in risk identification, mitigation strategies, and issue resolution within projects.
- Excellent communication and stakeholder management skills to facilitate collaboration.
- Capability to analyze project performance metrics and implement continuous improvement initiatives.
Additional Information:
- The candidate should have minimum 5 years of experience in Service Transition.
- This position is based at our Bengaluru office.
- A 15 years full time education is required.
Bengaluru
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