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HR Business Partner (NonBPO)

Job Location: Manila

Job Number: 636


- Job description

• Adapt, communicate and implement the strategic direction of all operations to ensure adherence to global policies and processes

• Define the operational framework for the delivery of People Service process support based upon the defined Business and HR Strategy

• Create and implement short-term tactical plans to meet SLA performance metrics and financial targets through the efficient use of human resources, technology and maximization of workforce

• Provide feedback and input for improvement of all programs, processes and policies and accountable for driving consistent, standardized and effective service delivery within Employee Relations, Internal Controls & Compliance, Learning, Transitions and Records & Document Management.

• Work with thprocess owners to improve the end to end HR delivery processes

• Ensure integration of People Services team with the Cross Business Service Delivery team and Field HR

• Serve as a main point of contact and manage relationships with stakeholder group and key individuals

• Resolve any escalated issues and risks

• Facilitate team work and process integration across the team

• Lead team of People Advisors and Client Account HR Leads as required

• Ensure career planning and development for employees

• Design and implement local employee engagement and recognition programs in line with the entity strategy
• Graduate of any Bachelor's Degree course • At least 3 - 4 years experience in Coaching, Journey Management, People Advisor, Project Management and Business Partnering • Strong experience as an HR business partner • Strong knowledge of Labor Law as this is the backbone of HR People Advisors • Excellent people management skills • Demonstrable experience with HR metrics • Full understanding of all HR functions and best practices • Discipline and Grievance Management • Employee Relations & Labor Relations • Transitions and Transfers/ Talent Management • Reporting/Data Analysis

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