Job Description

*Communicate directly with enterprise level business and government agency customers

*Resolves customer's inquiry through inbound calls and chat.

*Facilitate chat and phone requests for Billing Issues.

*Provide professional, timely, and accurate delivery of service to all customers at all times

Troubleshoot and problem solve issues


Qualifications

*Proficient in Mandarin and English language verbal communication skills *Strong analytical and problem solving skills *Strong attention to detail and commitment to producing quality work. *Willing to work on holidays, weekends, shifting schedules and extended working hours

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Accenture is committed to providing veteran employment opportunities to our service men and women.

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