Service Transition Manager

Responsibility for the publication and communication of the programmed Service Transition process and supporting templates
     Work with program stakeholders across IT to ensure delivery change documentation is published to expected quality standards in line with release timescales
     Ensure technical resources are available and have been correctly provisioned in line with release timescales
     Business change managers to ensure key stakeholders and user communities are engaged and are correctly informed prior to change deployments
     Work with program release leads, developers and technical teams to create, test and stage production deployment data transports for all approved changes
     Chair failed change reviews and ensure Group IT Delivery lessons and actions are captured, understood and managed with the appropriate process owner
     Apply Service Transition principles and mentor staff across the program to continually improve the Service Transition capability
     Identify, influence and lead the implementation of best practice initiatives that improve on the efficiency and effectiveness of the Service Transition function