Job Description

Responsibility for the publication and communication of the programmed Service Transition process and supporting templates
     Work with program stakeholders across IT to ensure delivery change documentation is published to expected quality standards in line with release timescales
     Ensure technical resources are available and have been correctly provisioned in line with release timescales
     Business change managers to ensure key stakeholders and user communities are engaged and are correctly informed prior to change deployments
     Work with program release leads, developers and technical teams to create, test and stage production deployment data transports for all approved changes
     Chair failed change reviews and ensure Group IT Delivery lessons and actions are captured, understood and managed with the appropriate process owner
     Apply Service Transition principles and mentor staff across the program to continually improve the Service Transition capability
     Identify, influence and lead the implementation of best practice initiatives that improve on the efficiency and effectiveness of the Service Transition function


Bachelors Degree in Computer Science, Information Technology or other relevant fields
     3 years experience in implementing and shaping change, release or service management strategies and processes
     Experience of working for a consultancy or other professional services organization
     Significant project life cycle experience in multiple disciplines such as QA, business analysis, change management, release management, project management and systems training
     Strong stakeholder management skills
     Proven experience of leading, coaching and mentoring people in change, release or service transition principles
     Strong interpersonal and team building skills

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Accenture is committed to providing veteran employment opportunities to our service men and women.

COVID-19 update:  The safety and well-being of our candidates, our people and their families continues to be a top priority. Until travel restrictions change, interviews will continue to be conducted virtually. 

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