Project Operations Support involves the following but not limited to: tailor standard capacity process contact persons, locations, additional requirements including client image on PC, capacity plan, create reports on satisfaction survey, provide scheduled client visit assistance like request for hotel accommodation/booking and transportation reservation; meal ordering, arrange and provide project meeting logistics support like room reservations one time or recurring meetings, Townhall, community events, and training, and facilitate procurement request.
Project or Service Management tooling support includes the following but not limited to: define SharePoint structure define folders and directory structure, access groups, lists, report, SharePoint setup based on defined structure facilitate PM or PMO Tool setup for RTC Rational Team Concert,RQM Rational Quality Manager, RDNG Rational DOORS Next Generation, ITSM IT Service Management, etc. Obtain information from project, fill request form, follow-up, communicate information to project, maintain PM or PMO Tool user add, remove, change access rights.
Asset and seat management involves the following responsibilities but not limited to generate project asset report, create seating report, execute seating event lock, release, move, install PC, and inform resource
With at least 1 year of work experience in an administrative support and project control role or as part of an IT project organization
Proficient with Microsoft Excel and other MS applications
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