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Data Platform Lead

Job Location: IL - Chicago, NY - New York, PA - Berwyn

Regional Description: Northeast

Job Number: 00628080


- Job description

The Company:


Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions – underpinned by the world’s largest delivery network – Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With approximately 442,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at


Accenture Interactive Operations (AIO)  professionals help our clients achieve increased operational efficiency and effectiveness for direct marketing communications.  In addition, our professionals design marketing programs that help our clients achieve their acquisition, growth and retention objectives across B2C, B2B and B2B2C business models.  These technologies typically include campaign management, lead and/or loyalty management, content management, and data management solutions. 


Join Accenture and help transform leading organizations and communities around the world.  The sheer scale of our capabilities and client engagements and the way we collaborate, operate and deliver value provides an unparalleled opportunity to grow and advance.  Choose Accenture, and make delivering innovative work part of your extraordinary career.


Accenture people build careers in four different areas of our business: Consulting, Technology, Business Process Services and internal Corporate Functions.  Each area offers a unique career experience and a compelling mix of work and training opportunities, work environment and structure for career progression.


The Position:


This role will report to the AIO Head of Platform.


Enabling data driven insights, through descriptive analytics and algorithmic intelligence is at the core of the Accenture Interactive Operations vision and mission.


The purpose of the data management module of “SynOps for Marketing” is to enable AIO’s data driven and insight driven capabilities to power an intelligent service delivery model.  The “enablement” of the data driven services requires that an understanding of data enabled use cases are thoroughly understood and that the right data management, data processing, data exploration infrastructure can be developed and then leveraged by the right “analytics” teams to enable data services capabilities to be leveraged by our teams or directly by our clients to make better marketing or advertising decisions.  The enablement of this collection of capabilities and environments is the key focus of the data platform lead.


The Data Platform Lead is a key role to ensure that AIO develops an operating system within SynOps for Marketing that enables the use cases and delivery model for AIO analytics, data science, and machine learning engineering teams to create the insights required to power intelligent activation processes.


Beginning in Q1 FY19 the focus of this role will be to work closely with the AIO head of analytics & insights to translate functional requirements from CRM campaign use cases into technical requirements and a roadmap for the data management and processing module of SynOps for Marketing.  This focus will expand in FY19 to include an increasing set of use cases encompassing all of paid media managed services (paid social, search, and programmatic).  This role will collaborate closely with data architects within Technology for Operations, and service delivery teams across Digital’s Applied Intelligence and Operation’s Analytics as a Service teams to design the technical and service delivery aspects of this AIO capability.


Key Responsibilities:

  • Serve as the “business to technical” liaison between the AIO Head of Analytics & Insights and the Platform Management team
  • Understanding and evaluating (co participating in the creation of where feasible) the functional use cases and requirements for all data driven capabilities for the enablement of AIO services
  • Developing the technical specification and requirement to support each of the varied enablement needs for the AIO data enablement services use cases
  • Evaluating technical requirements to make recommendations on the data management, process, exploration, and visualization components that will be required to enable AIO data and insight capabilities
  • Working closely with data management and processing architects to design the “data management” model of SynOps for Marketing
  • Developing the AIO data management (processing, exploration, and visualization) technical solution blue print
  • Reviewing 3rd party providers (Google, Amazon, Microsoft, Domo, etc.) for feature/function/technical fit with AIO’s data management needs
  • Develop and manage the roadmap for the data management roadmap for SynOps for Marketing
  • Manage as product lead / or as business partner (if borrowed) the development of the data management and processes component of SynOps for Marketing
  • Work closely with the AIO ecosystem lead to identify and evaluate emerging providers of data management & processing components that could be incorporated into SynOps for Marketing in the future
  • Work with the solutioning community to ensure that cost recovery mechanisms are in place for all aspects of the SynOps for Marketing “data management” operating system
  • Maintain a multiyear roadmap for the data management component of SynOps and support annual MD&I and Load planning
  • Support ongoing budget management and reporting processes
  • Collaborate with Tech for Operations and/or Digital Delivery to ensure that the core product management and dev ops teams or that advanced analytics teams are using best practices
  • Development and management of a “delivery” (data management) end user community to guide future enhancements
Basic Qualifications:
  • BS/BA Degree
  • Minimum of 3 years of experience managing teams of 3+ people
  • Minimum of 5 years experience specific to market data analysis, financial analysis, predictive modeling techniques, and competitive analysis
Preferred Qualifications:
  • Minimum of 5 years of experience specific to data, analytics, and insights in the marketing/advertising functional area (or a demonstrated history of rapid learning to adapt historical experiences to new domain area)
  • 2-3 years of working with or managing teams working with advanced data management, data processing, and data science related exploration of data to create insights that drive business decisioning
  • Ability to meet travel requirements, 25-30% when applicable
  • Track record of success in building and managing a technically oriented process, teams
  • Experience managing budgets and cost management
  • Strong proficiency in Microsoft Excel
  • Ability to communicate with customers in a clear and straightforward manner
  • Ability to work collaboratively, in a matrix environment independently and multi-task
  • Proven ability to build, manage and foster a team-oriented environment
  • Proven ability to work creatively and analytically in a problem-solving environment
  • Desire to work in an information systems environment
Professional Qualities:
  • Demonstrated ability to engage in self-directed learning activities, with an interest in continually developing and improving skills and knowledge
  • Excellent communication (written and oral) and interpersonal skills
  • Ability to prioritize and organize effectively
  • Proficiency in Access, PowerPoint, and Word
Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States and with Accenture. 
Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.
Accenture is an EEO and Affirmative Action Employer of Females/Minorities/Veterans/Individuals with Disabilities.
Equal Employment Opportunity
All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.
Accenture is committed to providing veteran employment opportunities to our service men and women.

Accenture is an equal opportunity employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity, or any other basis as protected by applicable law.

If you would like to be considered for employment opportunities with Accenture, and need special assistance due to a disability or accommodation for a disability, please call us at 0917.545.9341 or send us an email at

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