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Market Development Director ServiceNow

Sales Capture Associate Director | Senior Level | Full time
Job No. R00309164 | Brussels
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As a Market Development Director for ServiceNow, you will play a key role in shaping and accelerating Accenture’s ServiceNow business across the FBL Market Unit. You will act as a senior leader at the intersection of strategy, sales, and ecosystem orchestration, with a strong focus on origination and net new names.

Key responsibilities include:

  • Strategic Ownership: define, own, and execute the ServiceNow partnership and growth strategy across the Belux Market. Drive co-sell motions, go-to-market (GTM) alignment, and joint solution development in close collaboration with the Accenture ServiceNow Business Group and ServiceNow leadership.
  • Ecosystem & Partner Leadership: act as the primary interface between ServiceNow (sales leadership, partner, and technical teams) and Accenture client account leads. Build trusted, executive-level relationships to maximize joint value creation.
  • Pipeline & Revenue Growth: Drive joint pipeline generation, acceleration, and conversion, including complex and transformational opportunities especially for Belgium and Luxembourg. Animate industry-specific GTM initiatives and proactively identify whitespace opportunities.
  • Deal Shaping & Complex Sales: Identify complex business and technology challenges requiring deep understanding of client priorities, buyer needs, and ServiceNow-based solutions. Lead deal shaping, value storytelling, and executive-level positioning for high-impact pursuits.
  • Market Influence & Thought Leadership: Contribute to market positioning by promoting ServiceNow’s value beyond IT (enterprise workflows, business transformation, operational resilience, etc.), in alignment with Accenture’s broader transformation agenda.

Your Background

  • Minimum 10 years of experience in consulting, IT services, or professional services environments
  • Minimum 5 years of hands-on experience with ServiceNow, either as a Sales Executive, Solution Architect, Technical Architect, or in a comparable senior role
  • Proven track record in complex sales and business development within enterprise accounts
  • Demonstrated ability to originate, shape, and close large-scale deals
  • Prior experience managing annual sales quotas of $10M+ (or equivalent)
  • Ability to operate cross-functionally across sales, marketing, solutioning, and delivery teams
  • Strong strategic mindset combined with hands-on execution skills
  • Strong capability to engage and influence C-level and senior executive stakeholders at clients, ServiceNow, and Accenture
  • Industry expertise is a strong asset: A solid background within a specific industry, including exposure to multiple accounts in that industry, is highly valued to bring deep business and operational understanding.
  • Fluent in either French or Dutch and English. Proficiency in the other national language is a strong plus

Our Offer

Accenture is an incredible place to work - and keep learning. By joining us, you’ll become part of a global company with a world-class brand and reputation.  Besides the work we do for our clients, we’re really proud of our vibrant, diverse workplace culture: we believe in openness and honesty, fairness and equality, common sense and realism. We want to get to know the real you and help you explore and grow - whatever it is you're great at. So you will always have lots of learning opportunities (formal and informal) to improve your role-specific skills and expertise.Besides our high-profile, challenging projects and our nurturing work environment, we offer excellent employee benefits, including:

  • 20 + 12 holidays (Belgium) / 26 days of Holidays (Luxembourg)

  • Laptop and smartphone

  • Hospitalization insurance and extensive group insurance package

  • Bonus program

  • Training & learning opportunities

  • Different mobility options

  • Flexrewards: decide on your rewards package with our flexible benefits tool

  • Discount program: get discounts at your favorite (online) shops

  • Employee shares purchase plan

  • And many more!

Brussels

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