Human Capital Talent & Organization - HR Change Management - Management Consultant
Kuala Lumpur
| Mid-Level
| Full time
Management Consultant - S&G GN -IC (Insurance)
Mgmt Consulting Team Lead/Consultant
|
Mid-Level
|
Full time
Job No. R00313405
|
Kuala Lumpur
Accenture is a global professional services company with leading capabilities in digital, cloud, and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology, and Operations services—all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners, and communities.
The Work
We are seeking experienced professionals to join our Strategy & Consulting – Financial Services practice, focusing on Insurance transformation initiatives across Life, P&C (Property & Casualty), Health, and Group Benefits. If you are passionate about modernizing insurance carriers, enhancing policyholder and agent experiences, and driving operational excellence across the value chain—this is your opportunity to shape the future of the industry.
Responsibilities
Lead and deliver insurance transformation programs across underwriting, policy administration, claims, distribution, actuarial, and customer service.
Oversee end-to-end consulting engagements, from current-state assessment and roadmap design to implementation, testing, and change management.
Act as a trusted advisor to senior client stakeholders, providing insights on regulatory changes, emerging risks, modernization opportunities, and operational improvements.
Coach and mentor junior team members, creating a collaborative environment that encourages innovation, continuous learning, and knowledge sharing.
Conduct assessments across front-, middle-, and back-office insurance functions, identifying pain points and recommending actionable solutions to improve efficiency, reduce costs, and improve policyholder experience.
Drive core system modernization (Guidewire, Duck Creek, Life/Annuity platforms, Health admin systems), cloud migration initiatives, automation, and analytics-based enhancements.
Monitor market, InsurTech, and regulatory trends to inform strategic recommendations and ensure clients remain competitive in a rapidly evolving landscape.
What We’re Looking For
Proven experience in Insurance industry, whether in consulting or within an insurer industry specializing in Life, P&C, Health, or Group Benefits.
Deep understanding of the insurance value chain, such as underwriting processes, claims lifecycle, policy servicing, distribution channels, actuarial reporting, and compliance.
Experience in large-scale transformation projects, including operating model redesign, process re-engineering, or core system modernization.
Strong client-facing skills with the ability to articulate complex insurance challenges and solutions clearly and effectively.
Demonstrated experience leading cross-functional teams, managing stakeholders, and ensuring on-time and high-quality delivery.
Familiarity with modern insurance technologies - such as digital distribution tools, automation platforms, cloud solutions, and InsurTech offerings - is highly advantageous.
Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion, or belief, ethnic or national origin, disability, age, citizenship, marital, domestic, or civil partnership status, sexual orientation, gender identity, or any other basis as protected by applicable law.
Kuala Lumpur
Equal Employment Opportunity Statement
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We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.
We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.
At Accenture, we see well-being holistically, supporting our people’s physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We’re proud to be consistently recognized as one of the World’s Best Workplaces™.
Join Accenture to work at the heart of change. Visit us at www.accenture.com.