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Inside Sales Account Rep - Online Advertising (Mandarin Speaker)

Inside Sales Account Representative Senior Analyst | Mid-Level | Full time
Job No. R00288204 | Kuala Lumpur
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This is an opportunity to work with one of the biggest platforms globally, with the support of a leading global professional services company. Be part of something amazing in 2024 as we look to grow and expand our team beyond the Pilot. We maintain a positive, high performing team environment by looking out for each other, cherishing diversity, and taking time to stop and celebrate success together regularly. Accenture offers a range of benefits such as training, external study support and unrivalled opportunities for growth and further progression. Other benefits include a competitive and highly rewarding variable sales performance bonus scheme. Also (due to current restrictions on office working) a work from home set up allowance is currently provided.    

job Responsibilities:

  • Identify opportunities to upsell and cross-sell

  • Engage with customer after contracting to ensure smooth transition and satisfaction

  • Ensure accounts are supported and serviced

  • Drive renewal or expansion opportunities at assigned accounts

  • Conduct issue, opportunity, forecasting and business reviews

  • Maintain lead and opportunity records, including next actions and follow up expectations

  • Review sales pipeline and performance

  • Produce performance and forecast reports

  • Engage in discovery, scoping, and pricing

  • Gain an understanding of our partners’ business goals and turn data into compelling stories and actionable insights to drive renewal or expansion opportunities at assigned accounts

  • Identify and share key insights from the voice of the customer, to provide learnings and recommendations from the Pilot

Skills Required:

  • At least 1 years experience in digital marketing advertising solution international markets

  • At least 1 years experience in Advertising Technology campaign management in any online ad platform (Amazon, Twitter, Facebook, Google, Pinterest, Snapchat, etc)

  • At least 1 years of experience in a sale and/or account management role 

  • At least one year of experience in a target driven, customer-facing role (sales is preferred)

  • In depth, demonstrated knowledge of digital marketing, including understanding of metrics such as CPA, CPC, CPM and ROAS.

  • Demonstrated experience using analytical approaches to solving business problems

  • Demonstrable ability to train and educate advertisers on solutions including how to create and optimize campaigns

  • Demonstrable ability to understand, validate, and overcome customer objections by crafting a compelling marketing plan to use the platform & functionality to achieve our advertiser’s goals

  • Exceptional written and verbal communication skills

  • Fluent in English and ideally one other language in Europe or Asia

  • Ability to learn quickly and maintain current, comprehensive knowledge of the client’s products and services

  • Tech-savvy with an affinity for innovative and emerging technology

  • Self-reliant, adaptable, decisive, and professional; able to effectively multi-task in a dynamic environment

  • Proven experience in working toward quarterly goals, in a KPI driven environment. 

Kuala Lumpur

Equal Employment Opportunity Statement

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