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Insurance Operation Associate - Thai Speaker

Subang Jaya Job No. r00251044 Temporary - Hybrid
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Job Description

 Job Description ​

  • Performs routine business processing transactions and may involve independent thinking, including data-entry in system, issuing policy documents and billing premiums based on set guidelines. Involve analysis and investigation during handling the account.
  • Review, evaluate, verify and process work for business. This includes calculation of taxes / adjustments, billing premiums and issuing policies to the client.
  • Organizes and maintains electronic databases. Performs data input and maintenance.
  • Respond to queries by Clients, Producing Office or Underwriters.
  • Review, investigate and rectify all the rework issue if any.
  • Preparing reports as and when required by management
  • Address client and broker queries through email and calls, ensuring timely follow-ups.
  • Handle escalations from stakeholders, demonstrating strong complaint management skills to resolve issues effectively.
  • Participate in weekly and monthly calls with business and regional stakeholders to address outstanding accounts and other concerns.

Qualifications

Job Qualifications

  • Fluent in written and oral English communication.
  • Proficiency in Thai is required for handling the Thailand market, including reading, writing, and verbal communication.
  • Open to fresh graduates and experienced candidate within insurance industry.
  • Work shifts aligned with the supported region, including Malaysia public holidays.

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

 

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

 

Accenture is committed to providing veteran employment opportunities to our service men and women.

 

Please read Accenture’s Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.

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