Lead - IAM Operations
Job Summary
Lead IAM operations ensuring secure, scalable, and compliant identity services across enterprise environments. Drive service delivery, manage teams, and act as a key client-facing stakeholder for IAM programs.
Key Responsibilities:
Oversee end-to-end IAM operations including provisioning, de-provisioning, and access governance
Act as primary client interface for IAM service delivery and escalations
Manage and mentor IAM operations teams to ensure SLA adherence and delivery excellence
Drive incident, problem, and change management processes
Ensure compliance with security policies, audit, and regulatory requirements
Collaborate with infrastructure and security teams for identity integration and improvements
Job Requirements:
Minimum 8–10 years of IT experience with strong IAM focus
Proven client-facing and stakeholder management skills
Experience in team handling and operations management
Relevant certifications preferred (Okta, SailPoint, Microsoft, CISSP)
Must-Have Skills (Any 3+): Delinea (SaaS), Okta, SailPoint IdentityNow (IDN) and Active Directory (Domain Controller, DNS, DHCP)
Kuala Lumpur
Equal Employment Opportunity Statement
All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.
Accenture is committed to providing veteran employment opportunities to our service men and women.
Please read Accenture’s Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.
We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.
We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.
At Accenture, we see well-being holistically, supporting our people’s physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We’re proud to be consistently recognized as one of the World’s Best Workplaces™.
Join Accenture to work at the heart of change. Visit us at www.accenture.com.