Delivery Lead - Martech

Delivery Lead Senior Manager | Senior Level | Full time

Job No. 14222894 | Kuala Lumpur

Job Description

We are looking for a seasoned Delivery Lead with deep expertise in Marketing Technology to join our team for a dedicated client engagement. As a Delivery Lead embedded in a specific client project, you will take end-to-end ownership of project delivery — balancing rigorous execution with a deep commitment to client success.

Lead the delivery of Martech projects with full accountability for scope, timeline, risk, and quality management in accordance with delivery principles and standards
Build strong client relationships and credibility by deeply understanding client needs, defining a client-centric view of success, and closing the loop on all client requests and feedback with urgency
Stay closely attuned to client sentiments, business priorities, and challenges — and position our work as a direct enabler of their goals
Serve as the primary point of accountability across cross-functional teams spanning marketing, technology, and analytics
Translate complex marketing and data requirements into executable delivery plans, particularly within platforms such as Adobe Campaign Classic
Build and engage high-performance teams by ensuring the right mix of talent, skills, and capacity — with clarity of purpose on project goals and outcomes
Proactively bring new ideas, innovations, and thought leadership to clients that reinforce differentiation and value
Pull in the right experts and solutions from across the broader ecosystem to address client priorities and challenges
Drive follow-on growth by identifying and pursuing up-sell and cross-sell opportunities, leveraging delivery excellence and client trust as key credentials
Pursue continuous delivery improvements using industry and domain acumen to contextualize evolving capabilities within the client environment

Qualification

Minimum 8 years of experience in project or delivery management, with a strong focus on Martech or Digital Marketing platforms
Master-level proficiency in Digital Marketing Platforms and their integration within enterprise environments
Hands-on expertise in Adobe Campaign Classic
Proven experience in Estimation, Planning, and Work Management at a senior level
Demonstrated ability to manage large-scale, multi-stakeholder engagements in a fast-paced setting
Bachelor's Degree in a relevant field

Locations

Kuala Lumpur

Additional Information

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