IT Extension KL - Quality Assurance [IT Line]
#LI-GM
The role is based in Kuala Lumpur as part of an IT extension team, supporting Follow-the-Sun operations across multiple business areas (fund services & administration, pricing and master data, custody, market services). The team will work closely with business support areas as well as IT lines located in Europe.
Main Responsibilities
- Establish test strategy documents for allocated projects.
- Manage test activities in alignment with Quality Engineering practices.
- Ensure test objectives are met through proper requirements coverage, prioritization, and accurate recording of test execution.
- Coordinate and oversee the deliveries of QA analysts and automation teams.
- Review, challenge, and report on QA artifacts (e.g., estimations, test strategy, schedules, execution results, defect tracking, UAT coordination).
- Ensure test phases are prepared and executed according to methodology and frameworks.
- Prepare test execution reports and collect sign-offs from required approvers.
- Define test environment and support requirements; ensure these are met.
- Facilitate escalation, prioritization, and resolution of issues during testing.
- Set up, support, and administer projects in test repository tools (e.g., Squash).
- Create, execute, and maximize automation of complex test cases across the lifecycle, including continuous testing.
- Build strong communication and rapport with stakeholders, team members, and business partners from initiation to closure.
- Resolve conflicts/issues and escalate when appropriate.
Academic Requirements
- Bachelor's or Master's degree in Information Technology.
- Other demonstrated learning paths (e.g., bootcamps) can also be accepted.
Certification: ISTQB (mandatory), ITIL (optional, a plus).
Required Technical Skills
- minimum 3 years relevant years of experience.
- Testing methodology and strategy definition.
- Project management methodology.
- Software development lifecycle methodology.
- Information Security & Risk Management fundamentals.
- Practical experience with SDLC frameworks.
- Computer literacy: MS Office, Jira, Test repository and management tools (e.g., Squash TM, ALM, or equivalent).
- Knowledge of fund distribution services, fund accounting, banking, or custody services is a plus.
- Languages English (professional proficiency required).
Required Soft Skills
- Excellent communication skills.
- Ability to focus, prioritize, and solve complex issues.
- Proactive and collaborative, with demonstrated initiative.
- Strong leadership and decision-making regarding quality issues, resolutions, and escalations.
- Ability to chair meetings, facilitate workshops, and resolve conflicts.
- Client-oriented and results-driven.
- Analytical, autonomous, and proactive mindset.
Kuala Lumpur
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