Responsible for supporting the local market to adopt the DPP content service within the initial roll-out and the then in BAU
Coordinates with the client global team, core production team and channel leads, on best practices/processes to ensure quality/turnaround consistency vs. SLAs
Oversees and manages the LDPs and confirm we have the proper resources to handle the volume of work
Centralized point to provide industry technology best practices and drive design thinking approach as it relates to automation efforts and process efficiencies
Focuses on the evolution of services and transformation for continuous optimization
Works with wider programme team and local marketing teams to highlight the needs of their local market in terms of future road map capability development
Builds strong business relationship across the local marketing teams (e.g., commercial/marketing/medical management and brand teams)
Manages weekly status updates as well as any risks and issues within their market
First point of contact for escalation and collates process improvement input
Supporting as Local Delivery Partner (LDP):
Supports brand teams in end-to-end orchestration of the content process & demand planning
Supports the Brand Team with content briefs and engages with the DPP production team as the Single Point of Contact (SPOC)
During roll-out; responsible for checking readiness level of key users and making sure that they are comfortable to move ahead with content creation process
Is aware of brand strategies and plans to support the development content required in the brand’s user (multichannel user journeys)
Understands local channels and features, digital marketing, and operations to support content creations for each channel
Liaises with global and local engagement teams, in order to drive increasing assets reuse
Supports the data-driven approach to support actionable insights for content optimization
Coordinates with local agencies (if needed)
Best Practice & insights sharing across LDPs/GDPs network
Support efficient and faster PDCA (Plan, Do, Check, Act) cycles by quantitatively assessing data and performance
Experienced in market engagement and campaign delivery.
Possessed a Bachelor degree in Marketing or Digital Marketing, Business Administration, Communication, or a related field.
Proficient in English and Japanese languages.
Able to think strategically and deliver project goals
Strong collaboration and team player skills with the ability to work and influence cross-functionally.
Strong executional and leadership skills
Pharmaceutical industry experience would be a plus.
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