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Inside Sales Management - Team Lead (Online Ads Sales)

Kuala Lumpur Job No. 11484891 Full-time - On-Site

Job Description

About Accenture

Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services—all powered by the world’s largest network of Advanced Technology and Intelligent Operations centres. Within Operations, we are growing our Digital Inside Sales (DIS) team. Our transformational approach to sales brings clients the right combination of expert technical sellers and innovative technology, powered by data and insights. Our 506,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners, and communities.

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  • Manages high value set of strategically important advertising accounts driving significant revenue (typically higher than average quarterly individual targets)
  • Or Manages a high number of important Digital Marketing Agency relationships focused on supporting and scaling existing advertisers within the book.
  • Will be an SME in particular areas important to the program e.g. Sales Process, Account Mgmt., Partner Mgmt., Business Vertical, Product Knowledge etc and will work across team
  • Typically owns important projects with Team Lead/Ops Lead oversight – usually cross program influence
  •  Can work independently with low amount of intervention/guidance when working on projects
  • Typically deputises for Sales Manager in absence (PTO etc)
  • Will typically interact and maintain positive relationships with senior stakeholders across the business
  • Retain and grow revenue within a strategic book of business or across business function
  • When required, operate across multiple markets sharing information and driving consistency
  • Gain an understanding of our partners’ business goals and turn data into compelling stories and actionable insights to help them succeed
  • Work collaboratively with the sales team to develop, maintain, and grow relationships
  • Troubleshoot and optimize campaigns
  • Upsell/cross-sell/activate existing and new accounts when applicable
  • Communicate new features and enhancements to clients and funnel feedback to our Product team
  • Track, analyze, and communicate key quantitative metrics and business trends internally and to partners
  • Establish clear advertising goals with agencies or direct accounts including entering campaign goals (KPIs) associated with CPA, ROI, ROAS, CPC, etc.


Qualifications and Experience:

  • For internal candidates, typically should have 18 months working on the program, with 12 months as a team lead
  • Typically should have 2 or more years experience in Advertising Technology campaign management in any online ad platform and 2 years experience in a sales or account management and leadership experience
  • Knowledge of the latest trends associated with online marketing
  • Exceptional written and verbal communication skills
  • Native level language fluency in the market to which assigned
  • Experienced in tools such as Tableau, Salesforce, Office/G-Suite collaboration and presentation tools
  • Very strong analytical and reporting skills; Experience using data driven solutioning to drive positive business outcomes
  • Team player / collaborative operating style with the desire and ability to learn on the fly and do what needs to be done
  • An innovative mind always willing and able to contribute quickly, positive creative solutions to problems as they arise
  • Deadline and detail oriented

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