Event Technology Analyst – Registration and Attendee Experience
Key Responsibilities:
Event Website Development:
- Build and configure event websites and registration portals based on event requirements.
- Integrate website data with event management platforms such as MMS (Salesforce), On24, and Touchcast.
- Ensure all web builds align with compliance, consent policies, branding, and accessibility standards.
- Conduct thorough website testing and troubleshooting to resolve technical issues.
- Implement website changes, updates, and enhancements as required.
Registration & Attendee Management:
- Support the Meetings & Events Registration Lead in managing attendee registration processes.
- Troubleshoot and resolve user experience and registration issues.
- Manage waitlists, approvals, rooming lists, and attendee changes in collaboration with event owners.
- Ensure a seamless integration between the registration system and other event technologies.
Communication & Reporting:
- Coordinate the distribution of invitations, reminders, and confirmation emails.
- Generate and maintain reports on event registration metrics.
- Assist in post-event website updates, data uploads, and billing reconciliations.
- Support the creation and distribution of post-event feedback surveys.
Additional Responsibilities:
- Support special projects and taskforces as assigned.
Develop and refine best practices for web builds and attendee registration processes.
Job qualifications:
Must have
- Atleast 3 years of working knowledge of building events in Cvent or supporting Cvent registration system with complete knowledge of Cvent product Suite ( non- negotiable)
- Strong written & verbal communication skills, including advanced PowerPoint & Excel
- Excellent attention to detail
- Ability to simplify complex themes
- Proven teaming skills and ability to work with large and complex global teams
- Strong Stakeholder Management
- Experience of Change Management; Process Design / Process Improvement
Required skills:
The person in this role will need strong skills and experience in:
- Strong working knowledge and hand on experience of Cvent and its products in a project delivery or event build setting
- Experience in a cross-border role, successfully managing multiple complex projects at a global level
- Considerable experience of delivering brand, marketing and communications projects in global organizations
Outstanding communication skills
Optional skills:
- Knowledge of registration systems and project management is preferred
- Knowledge of the Travel Industry, desired
Knowledge of Mobility processes, desired
To be filled by recruiter
Gurugram
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