#ACN GN - SONG - Service - Workforce Intelligence - Senior Manager
Job Title - GN - SONG - Service - Workforce Intelligence - Senior Manager
Management Level: 6/ Sr. Manager
Location: Gurugram, Mumbai, Pune, Bengaluru, Hyderabad, Chennai
Must have skills: UKG
Good to have skills: Human Capital Management
Experience: Minimum 15+ years of experience is required
Educational Qualification: MBA/PGDM from tier 1 or 2
Job Summary:
You will work closely with our clients as consulting professionals who design, build, and implement initiatives that can help enhance business performance.
Areas of Work: UKG Business functional Consultant
Roles & Responsibilities: As part of these, you will drive the following
Strategic Leadership: Act as a senior UKG solution architect and delivery leader, overseeing end-to-end implementation of UKG Pro, UKG Dimensions, and related platforms across multiple geographies.
Solution Governance: Define and enforce best practices for UKG configuration, customization, and architecture, ensuring scalable and sustainable deployments.
Functional Expertise: Lead configuration and optimization of UKG Dimensions modules including Timekeeping, Scheduling, Payroll, Analytics, and Workforce Management.
Client Engagement: Serve as a senior advisor during design sessions, requirement workshops, and demos. Guide clients through solution design, implementation, and change management.
Program Oversight: Manage multiple delivery workstreams, ensuring quality, timeliness, and budget adherence across transformation programs.
Innovation & Enhancement: Drive continuous improvement and innovation in UKG implementations, leveraging analytics and automation to enhance workforce outcomes.
Practice Development: Spearhead practice-level initiatives such as reusable asset creation, industry research, and development of thought leadership in workforce management.
Pre-Sales Leadership: Lead strategic pre-sales efforts including RFP responses, solutioning, effort estimation, and client presentations.
Mentorship & Capability Building: Mentor delivery managers and consultants, fostering a high-performance culture and building domain capabilities across the team.
• Stakeholder Management: Engage with senior client stakeholders to resolve risks, align expectations, and ensure delivery success.
Professional & Technical Skills:
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Domain Mastery: 10+ years of hands-on experience in UKG Dimensions, UKG Pro, and UKG Analytics. Exposure to UKG Ready is a plus.
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Delivery Excellence: Proven track record of managing complex, high-paced UKG transformation programs across diverse industries and geographies.
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Strategic Analysis: Advanced business analysis skills with a focus on redesigning workforce management processes to address operational bottlenecks.
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Integration Expertise: Deep understanding of UKG frameworks and integration with internal/external systems.
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Certifications: UKG certifications in one or more solution areas (Dimensions, Pro, Analytics) preferred.
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Communication & Influence: Strong executive presence with excellent oral and written communication skills, including stakeholder presentations and client demos.
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Transformation Experience: Successfully led 10+ workforce management transformation programs with measurable business impact.
Additional Information:
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Advanced understanding of UKG Dimensions, Timekeeping, Scheduling, Payroll, Analytics, and Workforce Management.
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Ability to learn and apply business analysis skills: Focus on process analysis and designing/redesigning workforce management processes.
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Strong oral and written communication skills, including presentation skills.
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At least 5+ workforce management transformation programs delivered.
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Strong oral and written communication skills, including presentation skills
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Has an inquisitive nature with a strong desire to learn
About Accenture:
Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions — underpinned by the world’s largest delivery network — Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With 624,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at
About Our Company | Accenture
About Accenture Strategy & Consulting:
Accenture Strategy shapes our clients’ future, combining deep business insight with the understanding of how technology will impact industry and business models. Our focus on issues such as digital disruption, redefining competitiveness, operating and business models as well as the workforce of the future helps our clients find future value and growth in a digital world. Today, digital is changing the way organizations engage with their employees, business partners, customers, and communities. This is our unique differentiator. To bring this global perspective to our clients, Accenture Strategy's services include those provided by our Global Network – a distributed management consulting organization that provides management consulting and strategy expertise across the client lifecycle. Our Global Network teams complement our in-country teams to deliver cutting-edge expertise and measurable value to clients all around the world. For more information visit https://www.accenture.com/us-en/Careers/capability-network
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Bengaluru
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