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GN-Health- Health Engagement- Manager

Bengaluru Job No. r00219286 Full-time
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Please be informed that at any given point in time, you can only have one "Active" application.

Please be informed that at any given point in time, you can only have one "Active" application.

Job Description

Health Engagement & Experience Consulting Practitioner
Find endless opportunities to solve our clients' toughest challenges, as you work with 
exceptional people, the latest tech and leading companies across industries.
Practice: Health & Public Service, Industry Consulting, Capability Network I Areas of Work: 
Healthcare Engagement | Level: Manager | Location: Gurgaon/Mumbai/Bangalore/ 
Hyderabad/Pune/Kolkata/Chennai | Years of Exp: 7-12 years
Explore an Exciting Career at Accenture
Are you an outcome-oriented problem solver? Do you enjoy working on transformation 
strategies for global clients? Does working in an inclusive and collaborative environment 
spark your interest?
Then, Accenture Strategy and Consulting is the right place for you to explore limitless 
possibilities.
As a part of the Accenture Life Sciences and Health practice, our 4000+ practitioners across 
the globe, help our clients make a meaningful impact on patients’ lives through New 
Science, novel medical technologies and better collaboration.
Together, let’s deliver more effective, affordable, personalized patient outcomes. In this
practice, you’ll help drive our Healthcare clients’ strategy and business planning efforts, with 
the following initiatives:
• Support small to medium-size teams to deliver management consulting projects 
for global clients. Help define commercial strategy, strategy implementation, market 
scoping, customer journeys, go-to-market strategy and process improvement.
• Contribute as a part of pursuit teams, develop proposals and support efforts of the 
global sales team to win potential opportunities within the practice.
• Build the practice and track metrics. Also, develop assets and methodologies, pointof-view, research or white papers, internal tools or materials for use by larger community.
• Acquire skills that have utility across Health industry groups.
• Draw insights from complex financial and quantitative analysis and integrate these 
findings across work streams and come up with an overall plan to drive strategy and 
solution development. Structure and implement forecasting models and identify 
transformation opportunities.
• Identify company’s key cost and value drivers and explain their priority and influence 
on business performance.
• Develop strategies and operating models focused on 1 or 2 business units and 
assess likely competitive responses. Also, assess implementation readiness and points 
of greatest impact.
• Manage proposals and business development efforts and coordinates with other 
colleagues to create consensus driven deliverables.
• Execute a transformational change plan aligned with client’s business strategy. 
Engage stakeholders in the change journey and build commitment for change.
• Demonstrates good sales acumen, apply client knowledge, Accenture sales, 
opportunity management and contract processes to structure high impact solutions for 
clients.
• Lead presentations for the entire project with the client. Advocate a point of view and 
orchestrates, address difficult questions during presentations
Bring your best skills forward to excel in the role:
• Health Industry expertise with understanding of US healthcare ecosystem on how 
health insurance is offered, administered, serviced, and managed in different 
categories; and on how care delivery is managed across different settings and different 
channels
• End-to-end understanding of payer/provider functional value chain components
• Proven team handling skills with an ability to engage effectively with multiple 
stakeholders
• Ability to solve complex business problems and deliver client delight
• Strong writing skills to build point of views on current industry trends
• Good analytical and problem-solving skills with an aptitude to learn quickly
• Excellent communication, interpersonal and presentation skills
• Cross-cultural competence with an ability to thrive in a dynamic environment
Read more about us.
Recent Blogs
Your experience counts!
• MBA from Tier-1 B-Schools OR a postgraduate degree with rich experience of working in 
US healthcare consulting domain and/or payer/provider front office roles will be a good fit 
as well
 

Qualifications

• 7-12 years of relevant experience
• End-to-end understanding of payer/provider value chain with an in-depth understanding 
of front office functions
• Prior experience of working with US healthcare companies preferable or must have 
worked across engagements with US healthcare clients
• Exposure to Data Strategy and GenAI for Health Use Cases
• Should have project experience in working around (any 3-5):
o Payer Sales Operations (Quote to Card)
o Payer Sales Strategy and Marketing
o Health Insurance Product Design / Benefit Design
o CPQ (Configure-Pricing-Quoting) processes
o Health Insurance Exchanges
o Stakeholder experience design - Broker/Shopping/Member/Provider Portals
o Digital Front Door – Members/Patients
o CRM Processes and Platforms
o Contact Centers / A&G / Member Retention and Loyalty
• Capability/Process experience in SF Vlocity, SFMC, Highroads, Simplify products would 
be an added advantage
• Consulting knowledge of Analytics/AI/IoT in Customer Experience area would be a plus
What’s in it for you?
• An opportunity to work on transformative projects with key G2000 clients
• Potential to Co-create with leaders in strategy, industry experts, enterprise function 
practitioners and, business intelligence professionals to shape and recommend 
innovative solutions that leverage emerging technologies.
• Ability to embed responsible business into everything—from how you service your 
clients to how you operate as a responsible professional.
• Personalized training modules to develop your strategy & consulting acumen to grow 
your skills, industry knowledge and capabilities
• Opportunity to thrive in a culture that is committed to accelerate equality for all. Engage 
in boundaryless collaboration across the entire organization.
About Accenture:
Accenture is a leading global professional services company, providing a broad range of 
services and solutions in strategy, consulting, digital, technology and operations. Combining 
unmatched experience and specialized skills across more than 40 industries and all 
business functions — underpinned by the world’s largest delivery network — Accenture 
works at the intersection of business and technology to help clients improve their 
performance and create sustainable value for their stakeholders. With 624,000 people 
serving clients in more than 120 countries, Accenture drives innovation to improve the way 
the world works and lives. Visit us at www.accenture.com
About Accenture Strategy & Consulting:
Accenture Strategy shapes our clients’ future, combining deep business insight with the 
understanding of how technology will impact industry and business models. Our focus on 
issues such as digital disruption, redefining competitiveness, operating and business models 
as well as the workforce of the future helps our clients find future value and growth in a 
digital world. Today, digital is changing the way organizations engage with their employees, 
business partners, customers and communities. This is our unique differentiator. To bring 
this global perspective to our clients, Accenture Strategy's services include those provided 
by our Capability Network – a distributed management consulting organization that provides 
management consulting and strategy expertise across the client lifecycle. Our Capability 
Network teams complement our in-country teams to deliver cutting-edge expertise and 
measurable value to clients all around the world. For more information visit 
https://www.accenture.com/us-en/Careers/capability-network
Accenture Capability Network | Accenture in One Word
At the heart of every great change is a great human. If you have ideas, ingenuity and a 
passion for making a difference, come and be a part of our team.

Please be informed that at any given point in time, you can only have one "Active" application.

Please be informed that at any given point in time, you can only have one "Active" application.

What people are saying about us

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Current Employee - Software Test Engineer in Bangalore

 

Pros: best work place, flexible timing, work from home

Cons: Work life balance depends upon the project. Full Review

 

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