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GN-Health- Health Engagement- Manager
Bengaluru
Job No. r00219286
Full-time
Job Description
Health Engagement & Experience Consulting Practitioner
Find endless opportunities to solve our clients' toughest challenges, as you work with
exceptional people, the latest tech and leading companies across industries.
Practice: Health & Public Service, Industry Consulting, Capability Network I Areas of Work:
Healthcare Engagement | Level: Manager | Location: Gurgaon/Mumbai/Bangalore/
Hyderabad/Pune/Kolkata/Chennai | Years of Exp: 7-12 years
Explore an Exciting Career at Accenture
Are you an outcome-oriented problem solver? Do you enjoy working on transformation
strategies for global clients? Does working in an inclusive and collaborative environment
spark your interest?
Then, Accenture Strategy and Consulting is the right place for you to explore limitless
possibilities.
As a part of the Accenture Life Sciences and Health practice, our 4000+ practitioners across
the globe, help our clients make a meaningful impact on patients’ lives through New
Science, novel medical technologies and better collaboration.
Together, let’s deliver more effective, affordable, personalized patient outcomes. In this
practice, you’ll help drive our Healthcare clients’ strategy and business planning efforts, with
the following initiatives:
• Support small to medium-size teams to deliver management consulting projects
for global clients. Help define commercial strategy, strategy implementation, market
scoping, customer journeys, go-to-market strategy and process improvement.
• Contribute as a part of pursuit teams, develop proposals and support efforts of the
global sales team to win potential opportunities within the practice.
• Build the practice and track metrics. Also, develop assets and methodologies, pointof-view, research or white papers, internal tools or materials for use by larger community.
• Acquire skills that have utility across Health industry groups.
• Draw insights from complex financial and quantitative analysis and integrate these
findings across work streams and come up with an overall plan to drive strategy and
solution development. Structure and implement forecasting models and identify
transformation opportunities.
• Identify company’s key cost and value drivers and explain their priority and influence
on business performance.
• Develop strategies and operating models focused on 1 or 2 business units and
assess likely competitive responses. Also, assess implementation readiness and points
of greatest impact.
• Manage proposals and business development efforts and coordinates with other
colleagues to create consensus driven deliverables.
• Execute a transformational change plan aligned with client’s business strategy.
Engage stakeholders in the change journey and build commitment for change.
• Demonstrates good sales acumen, apply client knowledge, Accenture sales,
opportunity management and contract processes to structure high impact solutions for
clients.
• Lead presentations for the entire project with the client. Advocate a point of view and
orchestrates, address difficult questions during presentations
Bring your best skills forward to excel in the role:
• Health Industry expertise with understanding of US healthcare ecosystem on how
health insurance is offered, administered, serviced, and managed in different
categories; and on how care delivery is managed across different settings and different
channels
• End-to-end understanding of payer/provider functional value chain components
• Proven team handling skills with an ability to engage effectively with multiple
stakeholders
• Ability to solve complex business problems and deliver client delight
• Strong writing skills to build point of views on current industry trends
• Good analytical and problem-solving skills with an aptitude to learn quickly
• Excellent communication, interpersonal and presentation skills
• Cross-cultural competence with an ability to thrive in a dynamic environment
Read more about us.
Recent Blogs
Your experience counts!
• MBA from Tier-1 B-Schools OR a postgraduate degree with rich experience of working in
US healthcare consulting domain and/or payer/provider front office roles will be a good fit
as well
Qualifications
• 7-12 years of relevant experience
• End-to-end understanding of payer/provider value chain with an in-depth understanding
of front office functions
• Prior experience of working with US healthcare companies preferable or must have
worked across engagements with US healthcare clients
• Exposure to Data Strategy and GenAI for Health Use Cases
• Should have project experience in working around (any 3-5):
o Payer Sales Operations (Quote to Card)
o Payer Sales Strategy and Marketing
o Health Insurance Product Design / Benefit Design
o CPQ (Configure-Pricing-Quoting) processes
o Health Insurance Exchanges
o Stakeholder experience design - Broker/Shopping/Member/Provider Portals
o Digital Front Door – Members/Patients
o CRM Processes and Platforms
o Contact Centers / A&G / Member Retention and Loyalty
• Capability/Process experience in SF Vlocity, SFMC, Highroads, Simplify products would
be an added advantage
• Consulting knowledge of Analytics/AI/IoT in Customer Experience area would be a plus
What’s in it for you?
• An opportunity to work on transformative projects with key G2000 clients
• Potential to Co-create with leaders in strategy, industry experts, enterprise function
practitioners and, business intelligence professionals to shape and recommend
innovative solutions that leverage emerging technologies.
• Ability to embed responsible business into everything—from how you service your
clients to how you operate as a responsible professional.
• Personalized training modules to develop your strategy & consulting acumen to grow
your skills, industry knowledge and capabilities
• Opportunity to thrive in a culture that is committed to accelerate equality for all. Engage
in boundaryless collaboration across the entire organization.
About Accenture:
Accenture is a leading global professional services company, providing a broad range of
services and solutions in strategy, consulting, digital, technology and operations. Combining
unmatched experience and specialized skills across more than 40 industries and all
business functions — underpinned by the world’s largest delivery network — Accenture
works at the intersection of business and technology to help clients improve their
performance and create sustainable value for their stakeholders. With 624,000 people
serving clients in more than 120 countries, Accenture drives innovation to improve the way
the world works and lives. Visit us at www.accenture.com
About Accenture Strategy & Consulting:
Accenture Strategy shapes our clients’ future, combining deep business insight with the
understanding of how technology will impact industry and business models. Our focus on
issues such as digital disruption, redefining competitiveness, operating and business models
as well as the workforce of the future helps our clients find future value and growth in a
digital world. Today, digital is changing the way organizations engage with their employees,
business partners, customers and communities. This is our unique differentiator. To bring
this global perspective to our clients, Accenture Strategy's services include those provided
by our Capability Network – a distributed management consulting organization that provides
management consulting and strategy expertise across the client lifecycle. Our Capability
Network teams complement our in-country teams to deliver cutting-edge expertise and
measurable value to clients all around the world. For more information visit
https://www.accenture.com/us-en/Careers/capability-network
Accenture Capability Network | Accenture in One Word
At the heart of every great change is a great human. If you have ideas, ingenuity and a
passion for making a difference, come and be a part of our team.
Please be informed that at any given point in time, you can only have one "Active" application.
Please be informed that at any given point in time, you can only have one "Active" application.