Project Role : Operations Engineer
Project Role Description : Support the operations and/or manage delivery for production systems and services based on operational requirements and service agreement.
Must have skills : Microsoft Windows Server Administration
Good to have skills : Vmware Virtualization Administration
Educational Qualification : Bachelors degree

Project Role : Operations Engineer Project Role Description : Support the operations and/or manage delivery for production systems and services based on operational requirements and service agreement. Must have Skills : Microsoft Windows Server Administration Good to Have Skills : Vmware Virtualization Administration Job Requirements : Key Responsibilities : 1Respond to user/client escalations and engage functional escalation and Management escalation as required2 Manage requests incidents on ITSM tool3 Implement the changes as applicable, test the changes and handover to customer4 Prompt handling of all /incidents/problems/SRs in order to minimize the impact of incidents upon client end service quality5 Required for easy transition into role and join on-call group which is high priority6 Consequently identifies opportunities to improve operations Technical Experience : -Good hands-on experience on Windows server administration -Deep technical knowledge in VMware virtualization version 5x or 6x Troubleshooting skills analytical skills in Windows server -Installing, Managing, Patching and upgrading Windows-based systems and servers -Managing data security, configuring user access, and maintaining the stability of the system Professional Attributes : Good communication skill, Leadership skills, team handling skills, team building, analytical skills and good presentation skills and ability to work independently Educational Qualification: Bachelors degree Additional Info : Willing to work in 24/7 support rotational shifts