Quality Engineering Lead
Project Role Description : Leads a team of quality engineers through multi-disciplinary team planning and ecosystem integration to accelerate delivery and drive quality across the application lifecycle. Applies business and functional knowledge to develop end-to-end testing strategies through the use of quality processes and methodologies. Applies testing methodologies, principles and processes to define and implement key metrics to manage and assess the testing process including test execution and defect resolution.
Must have skills : Microsoft Functional Testing
Good to have skills : NA
Minimum 5 year(s) of experience is required
Educational Qualification : 15 years full time education
Role Summary
Owns functional test planning and execution for Copilot Studio agents. Validates conversational behavior, grounded answers, flows, and tool integrations, and ensures quality and responsible AI gates are met before release.
Key Responsibilities
Design and execute test plans and test cases for Copilot Studio agents, covering topics, trigger phrases, entities, variables, and conversation/agent flows.
Validate generative orchestration and generative answers for accuracy, grounding in knowledge sources, and consistency of responses.
Test Power Automate flows and MCP Server tool/plugin integrations for functional correctness, error handling, and failure scenarios.
Perform bias, safety, and hallucination checks as part of responsible AI validation.
Test agent publishing and behavior across channels (Teams, web, custom apps) and across environments (dev-test-prod).
Identify conversational breakdowns and connector/plugin issues log, triage, and track defects through to closure, and verify fixes.
Run functional and regression testing, including prompt and instruction changes, and maintain test evidence.
Ensure solutions meet the agreed Definition of Done before UAT.
Collaborate with developers, the Architect, and the Business Analyst to clarify requirements and edge cases.
Support UAT coordination and release readiness checks.
Required Skills & Experience
Experience in functional/QA testing, preferably on conversational AI, chatbot, or low-code platforms.
Hands-on exposure to testing Copilot Studio agents (topics, generative answers, knowledge sources, publishing).
Working knowledge of Power Automate flows and API/tool integration testing concepts (including MCP Server tool connections).
Understanding of responsible AI principles and bias/safety validation practices.
Experience with defect management and test tracking tools (Azure DevOps/Jira).
Strong attention to detail, with a structured approach to test design and conversational-flow troubleshooting.
Exposure to Agile delivery environments preferred.
Additional Information
15-year full-time education is required.
Pune
Equal Employment Opportunity Statement
All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.
Please read Accenture’s Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.
We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.
We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.
At Accenture, we see well-being holistically, supporting our people’s physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We’re proud to be consistently recognized as one of the World’s Best Workplaces™.
Join Accenture to work at the heart of change. Visit us at www.accenture.com.
We have been alerted to the existence of fraudulent messages asking job seekers to set up payment to cover various costs associated with establishing employment at Accenture. No one is ever required to pay for employment at Accenture. If you are contacted by someone asking for payment, please do not respond, and contact us at india.fc.check@accenture.com immediately.