Custom Software Engineering Lead
Project Role Description : Own the technical direction and architecture of custom software solutions, leading teams through design and delivery. Set development standards and ensure code quality, scalability, and performance aligned to business objectives.
Must have skills : ServiceNow IT Operations Management (ITOM), ServiceNow IT Service Management (ITSM)
Good to have skills : NA
Minimum 15 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary:
As a Custom Software Engineering Lead, a typical day involves overseeing the technical vision and architectural framework of bespoke software projects. This role requires guiding teams through the entire lifecycle of software design and implementation, ensuring that development practices meet established standards. The position demands continuous collaboration with various stakeholders to align software solutions with organizational goals, while maintaining a focus on scalability, performance, and quality throughout the delivery process. The lead also fosters an environment of innovation and technical excellence within the team, driving forward the successful realization of complex software initiatives.
Roles & Responsibilities:
- Expected to be a SME with deep knowledge and experience.
- Should have Influencing and Advisory skills.
- Responsible for team decisions.
- Engage with multiple teams and contribute on key decisions.
- Expected to provide solutions to problems that apply across multiple teams.
- Drive continuous improvement in development processes and methodologies to enhance team productivity and software quality.
- Mentor and support team members to develop their technical skills and professional growth.
Professional & Technical Skills:
- Must To Have Skills: Proficiency in ServiceNow IT Operations Management (ITOM), ServiceNow IT Service Management (ITSM).
- Strong expertise in designing and implementing scalable software architectures within ServiceNow platforms.
- In-depth understanding of IT operations workflows and automation capabilities.
- Experience in integrating ServiceNow solutions with other enterprise systems and tools.
- Ability to analyze complex technical challenges and develop effective, sustainable solutions.
- Excellent communication skills to articulate technical concepts to diverse audiences.
Additional Information:
- The candidate should have minimum 15 years of experience in ServiceNow IT Operations Management (ITOM).
- This position is based at our Kolkata office.
- A 15 years full time education is required.
Kolkata
Equal Employment Opportunity Statement
All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.
Please read Accenture’s Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.
We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.
We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.
At Accenture, we see well-being holistically, supporting our people’s physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We’re proud to be consistently recognized as one of the World’s Best Workplaces™.
Join Accenture to work at the heart of change. Visit us at www.accenture.com.
We have been alerted to the existence of fraudulent messages asking job seekers to set up payment to cover various costs associated with establishing employment at Accenture. No one is ever required to pay for employment at Accenture. If you are contacted by someone asking for payment, please do not respond, and contact us at india.fc.check@accenture.com immediately.