Skip to main content Skip to footer

Application Support Engineer

Packaged Application Development Manager | Full time | Experience: 10-12 years
Job No. ATCI-5722372-S2064953 | Chennai | Required Skill: Program Project Management
Apply for this job
Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Program Project Management
Good to have skills : NA
Minimum 12 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary:
The Project Manager is responsible for end-to-end planning, execution, and delivery of IT projects for global clients. The role involves managing scope, timelines, cost, quality, and stakeholder expectations while leading cross-functional teams to deliver business value through technology solutions. Supply chain project execution experience is mandatory along with BlueYonder experience

Roles & Responsibilities:
- Project Planning & Execution
- Define project scope, objectives, milestones, and success criteria in alignment with client goals.
- Create and maintain detailed project plans, schedules, and resource allocations.
- Ensure timely delivery of project outputs by managing execution across development, testing, and deployment phases.
- Stakeholder Management
- Act as the primary point of contact for clients, internal stakeholders, and vendors.
- Facilitate regular status updates, steering committee meetings, and escalation management.
- Manage stakeholder expectations through proactive communication and transparency.
- Team Leadership
- Lead cross-functional project teams across geographies (onshore/offshore).
- Assign tasks, monitor progress, and resolve delivery blockers.
- Drive team motivation, collaboration, and accountability.
- Risk, Quality & Compliance
- Identify, track, and mitigate project risks and issues.
- Ensure adherence to delivery methodologies (Agile, Waterfall, Hybrid) and quality assurance practices.
- Comply with Accenture's delivery, security, and audit standards.
- Budget & Financial Management
- Manage project budgets, forecasts, and billing schedules.
- Ensure alignment to contractual obligations and deliverables.
- Track financial performance and report variances with mitigation actions.

Professional & Technical Skills:
- Must Have Skills: Proficiency in Program Project Management.
- Strong organizational and multitasking abilities to manage complex projects and coordinate with diverse teams.
- Excellent problem-solving skills with the ability to analyze technical issues and develop effective solutions.
- Effective communication skills to facilitate collaboration and convey technical information clearly to stakeholders.
- Experience in managing project timelines, resources, and deliverables to ensure successful project completion.
- Ability to adapt to changing priorities and work efficiently in a fast-paced environment.
- Strong project management and organizational skills
- Proven ability to manage multiple workstreams simultaneously
- Excellent communication, negotiation, and interpersonal skills
- Experience in Agile/Scrum, PMP, or PRINCE2 methodologies
- Proficient in tools like MS Project, JIRA, Confluence, ServiceNow, or Clarity

Additional Information:
- The candidate should have minimum 12 years of experience in Program Project Management.
- Bachelor s degree in computer science, Engineering, or related field
- Experience delivering projects in Retail, Manufacturing, Supply Chain, or Cloud environments
- Exposure to global delivery models and stakeholder management across time zones
- This position is based at our Chennai office.
- A 15 year full-time education is required.

15 years full time education

Chennai

Equal Employment Opportunity Statement

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Please read Accenture’s Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.

We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.

We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.

At Accenture, we see well-being holistically, supporting our people’s physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We’re proud to be consistently recognized as one of the World’s Best Workplaces™.

Join Accenture to work at the heart of change. Visit us at www.accenture.com.

We have been alerted to the existence of fraudulent messages asking job seekers to set up payment to cover various costs associated with establishing employment at Accenture. No one is ever required to pay for employment at Accenture. If you are contacted by someone asking for payment, please do not respond, and contact us at india.fc.check@accenture.com immediately.

Discover where this job fits at Accenture

Software engineer jobs: Imagine it, build it, scale it

Create software that will power change and empower people.

Learn more

Technology jobs: Be the catalyst

Get hands-on with the technologies that our clients need to reinvent, work in new ways and change the world for the better.

Learn more