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Operations Engineer

Application/Cloud Support Manager | Full time | Experience: 10-12 years
Job No. ATCI-5710204-S2064580 | Bengaluru | Required Skill: Network Infrastructures
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Project Role : Operations Engineer
Project Role Description : Support the operations and/or manage delivery for production systems and services based on operational requirements and service agreement.
Must have skills : Network Infrastructures
Good to have skills : Network Security Operations
Minimum 12 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary:
A Network Scrum Master drives Agile delivery across Network, Security, DNS/DDI and Infrastructure teams by facilitating sprint execution, removing impediments, coordinating cross-functional stakeholders, and ensuring successful delivery of operational and transformation objectives while maintaining governance, transparency, and continuous improvement.


Roles & Responsibilities:
- Facilitate Agile ceremonies including Sprint Planning, Daily Stand-ups, Sprint Reviews, and Retrospectives.
- Drive delivery of Network, Security, DNS/DDI, Voice, and Infrastructure initiatives using Agile methodologies.
- Remove impediments and coordinate with cross-functional teams to ensure smooth execution.
- Track sprint progress, velocity, risks, dependencies, and delivery milestones.
- Work closely with Product Owners, Principal Engineers, SREs, and Service Engineers to prioritize work.
- Ensure timely delivery of operational, project, and transformation objectives.
- Manage stakeholder communication and provide regular status reporting.
- Support backlog refinement, user story definition, and sprint prioritization.
- Identify process improvement opportunities and drive continuous improvement initiatives.
- Ensure adherence to Agile standards, governance, compliance, and organizational processes.
- Coordinate release planning, change management, and deployment activities.
- Monitor team performance metrics and promote a culture of collaboration, accountability, and continuous learning.


Professional & Technical Skills:
Must To Have Skills:
- Agile & Delivery Management
- Agile (Scrum, Kanban, SAFe)
- Sprint Planning & Execution
- Backlog Management
- Program & Project Coordination
- Release & Change Management
- Risk and Dependency Management
Network Domain Knowledge
- Enterprise Networking (LAN, WAN, SD-WAN, Wi-Fi)
- Network Security & SASE
- DNS/DDI (BlueCat, Infoblox)
- Network Operations & Service Management
Tools: Jira, ServiceNow, Power BI

Additional Information:
- The candidate should have minimum 12 years of experience in Network Infrastructures.
- This position is based at our Bengaluru office.
- A 15 years full time education is required.

15 years full time education

Bengaluru

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