Technology Support Engineer
Project Role Description : Resolve incidents and problems across multiple business system components and ensure operational stability. Create and implement Requests for Change (RFC) and update knowledge base articles to support effective troubleshooting. Collaborate with vendors and help service management teams with issue analysis and resolution.
Must have skills : PostgreSQL
Good to have skills : NA
Minimum 3 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary:
As a Technology Support Engineer, a typical day involves addressing and resolving incidents and problems that affect various business system components to maintain smooth and stable operations. The role includes managing change requests and continuously updating documentation to enhance troubleshooting processes. Collaboration with external vendors and internal service management teams is a key part of the daily routine, ensuring timely analysis and resolution of technical issues to support business continuity and operational efficiency.
Roles & Responsibilities:
Preferably have a working experience of 4 Years plus , on production PostgreSQL
Experience of working in a production support environment. Monitoring database performance Optimizing Queries and handle escalations
Analyse and assess the impact and risk of low to medium risk changes on high profile production databases
Implement security features, DR implementation and switch over.
Must have Skills : Install & Configure PostgreSQL
Technical capabilities PostgreSQL 9.x, 10.x, 11.x
Server tuning, Troubleshooting of Database issues
Linux Shell Scripting
Install, Configure and maintain Fail Over mechanism
Backup - Restoration, Point in time database recovery
Good to Have Skills : Experience with other relational databases: Oralce, Aurora, MSSQL.
Experience with Containers, Docker, and Docker Swarm.
Prior experience working in an Agile environment.
Experience with DevOps tools such as Chef, Puppet, Ansible.
Exposure and experience with ETL and data warehousing. ITIL Certified Good communication skills
Professional Attributes Good communication skills Educational Qualification: Accenture Standers
Additional Info Good communication skills.
Professional & Technical Skills:
- Must To Have Skills: Proficiency in PostgreSQL.
- Experience in database performance tuning and query optimization.
- Strong understanding of database backup, recovery, and replication strategies.
- Familiarity with scripting languages to automate routine database tasks.
- Ability to analyze and resolve complex database issues efficiently.
Additional Information:
- The candidate should have minimum 3 years of experience in PostgreSQL.
- This position is based at our BDC7A - SEZ office.
- A 15 years full time education is required.
Bengaluru
Equal Employment Opportunity Statement
All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.
Please read Accenture’s Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.
We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.
We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.
At Accenture, we see well-being holistically, supporting our people’s physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We’re proud to be consistently recognized as one of the World’s Best Workplaces™.
Join Accenture to work at the heart of change. Visit us at www.accenture.com.
We have been alerted to the existence of fraudulent messages asking job seekers to set up payment to cover various costs associated with establishing employment at Accenture. No one is ever required to pay for employment at Accenture. If you are contacted by someone asking for payment, please do not respond, and contact us at india.fc.check@accenture.com immediately.