Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Enterprise Network Operations, SD-WAN Implementation, Fortinet FortiGate Firewall, F5 BIG-IP, F5 Distributed Cloud (XC)
Good to have skills : NA
Minimum 5 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary:
As an Application Support Engineer, we are looking for a highly skilled Technical Lead – Network to lead the design, implementation, and support of enterprise networking, application delivery, and security solutions. The ideal candidate will have extensive hands-on experience with F5 BIG-IP, F5 Distributed Cloud (XC), Routing & Switching, Fortinet SD-WAN, and Cisco Meraki technologies.
This role requires a strong technical leader who can drive architecture discussions, mentor engineering teams, and deliver scalable, secure, and highly available network solutions across enterprise and hybrid cloud environments.
Roles & Responsibilities:
-Technical Leadership
-Lead end-to-end network and security infrastructure projects, including design, deployment, migration, and operational support.
-Provide technical leadership, mentoring, and guidance to engineering and operations teams.
-Participate in architecture reviews and contribute to technology roadmaps.
-Collaborate with cloud, security, infrastructure, and application teams to deliver integrated solutions.
-Act as the highest level of escalation for complex technical issues.
F5 BIG-IP & Application Delivery
Design, implement, and manage F5 BIG-IP platforms, including:
-Local Traffic Manager (LTM)
-DNS/GTM
-Application Security Manager (ASM/AWAF)
-Access Policy Manager (APM)
-SSL Offloading and Traffic Management
-Configure load balancing, high availability, and application delivery services.
-Perform upgrades, migrations, health checks, and performance optimization.
-Troubleshoot Layer 4–Layer 7 application and network issues.
F5 Distributed Cloud (XC)
Design and implement F5 Distributed Cloud solutions.
Deploy and manage:
-Distributed Load Balancing
-Multi-Cloud Networking
-Support application modernization and cloud networking initiatives.
-Integrate distributed cloud services with enterprise network and security architectures.
Routing & Switching
Design, implement, and support enterprise LAN/WAN infrastructure.
Configure and troubleshoot:
-BGP
-OSPF
-EIGRP
-VRF
-MPLS
-VLANs
-STP
-HSRP/VRRP
-Conduct network performance analysis, capacity planning, and optimization.
-Support data center, campus, and branch networking environments.
Fortinet SD-WAN
-Configure SD-WAN policies, VPNs, application steering, and traffic optimization.
-Integrate security services and branch connectivity solutions.
-Troubleshoot WAN performance and connectivity issues.
Cisco Meraki
Deploy and manage Cisco Meraki solutions including:
-MX Security Appliances
-MS Switches
-MR Wireless Access Points
-Manage and optimize branch networking through the Meraki Dashboard.
-Implement SD-WAN, wireless, switching, and security solutions.
Operations & Automation
-Create and maintain High-Level Designs (HLD), Low-Level Designs (LLD), SOPs, and operational documentation.
-Drive network automation initiatives using scripting and automation tools.
-Participate in incident management, root cause analysis, and change management processes.
-Ensure adherence to security, compliance, and operational standards.
Professional & Technical Skills:
-Strong hands-on expertise with F5 BIG-IP (LTM, GTM/DNS, ASM/AWAF, APM).
-Experience with F5 Distributed Cloud (XC) deployments and operations.
-Advanced knowledge of Routing & Switching technologies and protocols.
-Strong expertise in Fortinet Secure SD-WAN solutions.
-Experience with Cisco Meraki networking solutions.
Deep understanding of:
-TCP/IP
-DNS
-DHCP
-NAT
-SSL/TLS
-VPN Technologies
-Network Security Concepts
Preferred Skills
-Cloud networking experience with AWS, Azure, or GCP.
-Experience with Zero Trust and SASE architectures.
-Knowledge of automation tools such as Python, Ansible, Terraform, and REST APIs.
-Experience with network monitoring and observability platforms.
Preferred Certifications
-F5 Certified BIG-IP Administrator (F5-CA)
-F5 Certified Technology Specialist (F5-CTS)
-F5 Distributed Cloud Certification
-Fortinet NSE / FCP Certifications
-Cisco CCNP Enterprise
-Cisco Meraki Solutions Specialist Certification
-AWS or Azure Networking Certifications
Additional Information:
- The candidate should have minimum 8-12 years of experience in Enterprise Network Operations.
- This position is based at our Bengaluru office.
- A 15 year full-time education is required.
Bengaluru
Equal Employment Opportunity Statement
All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.
Please read Accenture’s Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.
We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.
We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.
At Accenture, we see well-being holistically, supporting our people’s physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We’re proud to be consistently recognized as one of the World’s Best Workplaces™.
Join Accenture to work at the heart of change. Visit us at www.accenture.com.
We have been alerted to the existence of fraudulent messages asking job seekers to set up payment to cover various costs associated with establishing employment at Accenture. No one is ever required to pay for employment at Accenture. If you are contacted by someone asking for payment, please do not respond, and contact us at india.fc.check@accenture.com immediately.