Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Security Risk and Audit Operations
Good to have skills : NA
Minimum 0-2 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary:
As an Application Support Engineer, a typical day involves acting as a software detective by actively monitoring and investigating issues across various components of essential business systems. This role requires a proactive approach to identifying problems, analyzing system behavior, and collaborating with different teams to ensure smooth and uninterrupted operations. The position demands attentiveness to detail and a commitment to maintaining the reliability and performance of critical applications that support business functions.
Roles & Responsibilities:
- Expected to build knowledge and support the team.
- Participate in Problem Solving discussions.
- Assist in documenting and communicating findings to relevant stakeholders to facilitate resolution.
- Collaborate with cross-functional teams to enhance system stability and performance.
- Support junior team members by sharing insights and providing guidance on troubleshooting techniques.
Professional & Technical Skills:
- Must To Have Skills: Proficiency in Security Risk and Audit Operations.
- Strong analytical skills to investigate and resolve software issues effectively.
- Ability to work with various monitoring tools and diagnostic utilities to track system health.
- Good communication skills to clearly articulate technical problems and solutions.
- Familiarity with risk assessment methodologies and audit processes related to software systems.
Additional Information:
- The candidate should have minimum 0-2 years of experience in Security Risk and Audit Operations.
- This position is based at our Chennai office.
- A 15 years full time education is required.
Chennai
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