Operations Engineer
Project Role Description : Support the operations and/or manage delivery for production systems and services based on operational requirements and service agreement.
Must have skills : AWS Administration
Good to have skills : NA
Minimum 2 year(s) of experience is required
Educational Qualification : 15 years full time education
DESCRIPTION
Job Title: AWS Cloud Operations Analyst (CL 11)
Reports to: Offshore Team Member
Location: BDC7C OR DDC OR KDC1
Work Hours: 24 X 7 & On Call
Domain: AWS Infrastructure & Linux / Windows Administration
Relevant Experience required: 2.5 to 4.5 years of experience
SUMMARY
This is client facing role and responsible for the overall support, administration, maintenance, troubleshooting, evolution and continuous improvement.
ROLE and RESPONSIBILITIES
This role will specifically focus on AWS IaaS, PaaS and managing Linux, Windows environments. Knowledge of AWS architecture is a must. Manage the cloud infrastructure environment through cross technology administration (OS, Virtual Networks, Storage, Security, Monitoring and Backup), Development and execution of script and automations via Ansible, Python, Terraform. Manage the environment incidents with a focus on service restoration. Act as operations support for all AWS hosted Virtual Machines, network, storage, security, docker and container. Also, CI/CD understanding.
SKILL
Mandatory Skills
Provide L2/L3 support on Linux (RHEL) & Windows servers hosted on AWS infrastructure.
Installation, Configuration and administration of Linux servers.
AMI management.
Experience in AWS Landing Zone Solution.
Proficient in AWS Subscription management and MarketPlace.
Proficient in demand management using trusted advisor or AWS Forecast.
Cluster configuration, management and troubleshooting.
Auto scaling configuration.
Performance tuning and storage optimization.
RHEL OS upgrade, RedHat satellite server configuration and administration.
Licensing knowledge and good understanding of patch and package management.
Incident and Change management, Health and performance Monitoring - Check server health, performance and capacity alerts, take preventive and remedial action.
Design, build and configure AWS Services to meet business process and application requirements.
Execution and documentation of infrastructure changes and preparing work instructions.
Reporting and participating in governance and audit activities.
AWS : EC2, EBS, SG, VPC, S3, ASG, ELB, Route53, CWAN, RDS, ECS, EKS, EFS, FSx, CloudWatch, CloudFormation, AWS workspace, DynamoDB, Elastic Cache Elastic Search.
Lambda, SNS, SQS, Storage Gateway, Secure File Transfer (sFTP).
Desirable
Working experience with Service Now for incident, change and problem management.
Scripting knowledge Shell Scripting/JSON/Python/ Ansible / Terraform.
Exposure to Lambda Python scripts.
Tools – Monitoring exposure in Splunk.
Certification – AWS Solution Architect, Redhat Linux & ITIL.
KEY EXPECTATIONS
Bridge the relationships between offshore and onshore/client/stakeholders/third part vendor support teams.
Maintain the confidence level of the client by adhering to the SLA and deliverables.
Better understanding of client process, architecture and necessary execution.
Quick response, timely follow-up and ownership till closure.
PERSONAL ATTRIBUTES
High personal drive results oriented makes things happen.
Excellent communication, interpersonal skills.
Innovative and creative and adaptive to new environment.
Strong data point analytical, teamwork skills.
Good attitude to learn and develop.
Gurugram
Equal Employment Opportunity Statement
All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.
Please read Accenture’s Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.
We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.
We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.
At Accenture, we see well-being holistically, supporting our people’s physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We’re proud to be consistently recognized as one of the World’s Best Workplaces™.
Join Accenture to work at the heart of change. Visit us at www.accenture.com.
We have been alerted to the existence of fraudulent messages asking job seekers to set up payment to cover various costs associated with establishing employment at Accenture. No one is ever required to pay for employment at Accenture. If you are contacted by someone asking for payment, please do not respond, and contact us at india.fc.check@accenture.com immediately.