Technology Support Engineer
Project Role Description : Resolve incidents and problems across multiple business system components and ensure operational stability. Create and implement Requests for Change (RFC) and update knowledge base articles to support effective troubleshooting. Collaborate with vendors and help service management teams with issue analysis and resolution.
Must have skills : Network Infrastructures
Good to have skills : NA
Minimum 7.5 year(s) of experience is required
Educational Qualification : 15 years full time education
Full Stack Hybrid Network Engineer SDWAN-SASE Job Title: Senior Full Stack Engineer – Hybrid Network Summary The Full Stack Hybrid Network Engineer is responsible for the operations and management of hybrid network infrastructures. This role specializes in maintaining core routing and switching, cloud networking, SDWAN, and SASE platforms. The engineer leverages automation, scripting, and AI-aided observability tools—including Agentic AI frameworks—to ensure resilient, secure, and efficient network operations across multi-vendor and multi-cloud environments. Key Responsibilities: Operate, monitor, and maintain core routing and switching network infrastructure (Cisco, Juniper, Prisma IoN). Manage and support SDWAN solutions on Cisco and/or Prisma IoN platforms, ensuring optimal performance and reliability. Administer SASE solutions using Zscaler, Prisma, or similar platforms, supporting secure connectivity for cloud and remote users. Oversee cloud networking environments (Azure, AWS, GCP), including cloud-native network controls and integrations. Continuously monitor, troubleshoot, and optimize network infrastructure using AI-aided observability and management tools. Automate network operations and routine tasks using scripting languages (Python, Ansible, or similar) and orchestration platforms. Apply Agentic AI frameworks to enhance network observability, automation, and self-healing capabilities. Ensure compliance with networking best practices and organizational policies. Evaluate and implement new networking technologies and tools to improve operational efficiency. Provide technical support and guidance to team members, clients, and stakeholders. Required Skills: Strong proficiency in core routing and switching (Cisco, Juniper, Prisma IoN). Hands-on experience with SDWAN platforms (Cisco, Prisma IoN). Experience with SASE platforms (Zscaler, Prisma, or similar). Experience in cloud networking (Azure, AWS, GCP). Experience in automation and scripting (Python, Ansible, or similar). Experience with AI-aided network observability and management tools. Understanding of Agentic AI frameworks for network operations. Ability to troubleshoot complex network incidents and infrastructure issues. Excellent communication and collaboration skills. Certifications (Required/Preferred/Similar): Cisco Certified Network Associate – Professional – Expert Cisco ENSDWI Implementing Cisco SD-WAN Solutions Prisma Certified SDWAN Specialist Zscaler Certified Cloud Professional Certified Cloud Network Engineer (Azure, AWS, or GCP) PCEP – Certified Entry-Level Python Programmer Red Hat Certified Specialist in Ansible Network Automation (EX457) Additional Information: - The candidate should have minimum 7.5 years of experience in Network Infrastructures. - This position is based at our Gurugram office. - A 15 years full time education is required.
Gurugram
Equal Employment Opportunity Statement
All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.
Please read Accenture’s Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.
We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.
We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.
At Accenture, we see well-being holistically, supporting our people’s physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We’re proud to be consistently recognized as one of the World’s Best Workplaces™.
Join Accenture to work at the heart of change. Visit us at www.accenture.com.
We have been alerted to the existence of fraudulent messages asking job seekers to set up payment to cover various costs associated with establishing employment at Accenture. No one is ever required to pay for employment at Accenture. If you are contacted by someone asking for payment, please do not respond, and contact us at india.fc.check@accenture.com immediately.