Custom Software Engineer
Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact.
Must have skills : Cloud Contact Center Implementation
Good to have skills : NA
Minimum 0-2 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary:
As a Custom Software Engineer, a typical day involves leading the efforts to design, build, and configure applications tailored to specific needs. This role requires acting as the primary point of contact for project-related activities, coordinating with various stakeholders to ensure smooth progress. The position demands a proactive approach to managing tasks, troubleshooting issues, and ensuring that the applications meet the desired specifications and quality standards. Collaboration and communication are key aspects throughout the day, as the engineer works closely with team members and clients to deliver effective solutions.
Roles & Responsibilities:
- Expected to build knowledge and support the team.
- Participate in Problem Solving discussions.
- Assist in documenting application configurations and design decisions to facilitate knowledge sharing.
- Collaborate with cross-functional teams to gather requirements and provide technical insights.
- Contribute to continuous improvement initiatives by identifying potential enhancements in processes and tools.
Professional & Technical Skills:
- Must To Have Skills: Proficiency in Cloud Contact Center Implementation.
- Experience with cloud-based communication platforms and integration techniques.
- Understanding of application lifecycle management and deployment processes.
- Ability to troubleshoot and resolve configuration issues within cloud contact center environments.
- Familiarity with scripting and automation to streamline implementation tasks.
Additional Information:
- The candidate should have minimum 0-2 years of experience in Cloud Contact Center Implementation.
- This position is based at our Bengaluru office.
- A 15 years full time education is required.
Bengaluru
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