Service Management Lead
Project Role Description : Lead the delivery of programs, projects or managed services. Coordinate projects through contract management and shared service coordination. Develop and maintain relationships with key stakeholders and sponsors to ensure high levels of commitment and enable strategic agenda
Must have skills : Program Project Management
Good to have skills : NA
Minimum 15 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary: As a Service Management Lead, you will be responsible for leading the delivery of programs, projects, or managed services. A typical day involves coordinating various projects through effective contract management and shared service coordination. You will engage with key stakeholders and sponsors to foster strong relationships, ensuring high levels of commitment and alignment with the strategic agenda of the organization. Your role will require you to navigate complex project landscapes, ensuring that all aspects of service delivery are executed efficiently and effectively, while also addressing any challenges that may arise throughout the project lifecycle. Roles & Responsibilities: - Expected to be a Subject Matter Expert with deep knowledge and experience. - Should have influencing and advisory skills. - Responsible for team decisions. - Engage with multiple teams and contribute on key decisions. - Expected to provide solutions to problems that apply across multiple teams. - Facilitate workshops and meetings to gather requirements and drive project objectives. - Mentor junior professionals to enhance their skills and knowledge in project management. Professional & Technical Skills: - Must To Have Skills: Proficiency in Program Project Management. - Strong organizational and multitasking abilities to manage multiple projects simultaneously. - Excellent communication skills to effectively convey information to diverse audiences. - Ability to analyze project data and metrics to inform decision-making. - Experience in risk management and mitigation strategies. Additional Information: - The candidate should have minimum 15 years of experience in Program Project Management. - This position is based at our Bengaluru office. - A 15 years full time education is required.
Bengaluru
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