Packaged/SaaS Application Engineer
Project Role Description : Configure and support packaged or SaaS applications to adapt features, manage releases, and ensure system stability. Use standard tools, APIs, and low-code platforms to align solutions with business needs while preserving compatibility and performance.
Must have skills : Unix Shell Scripting
Good to have skills : Linux, Oracle Billing and Revenue Management (Oracle BRM)
Minimum 3 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary: As a Packaged/SaaS Application Engineer, you will configure and support packaged or SaaS applications to adapt features, manage releases, and ensure system stability. Your typical day will involve collaborating with cross-functional teams to understand business requirements, utilizing standard tools and APIs to implement solutions, and monitoring system performance to ensure optimal functionality. You will also engage in troubleshooting and resolving issues to maintain a seamless user experience, while continuously seeking opportunities to enhance application features and performance. Roles & Responsibilities: - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work related problems. - Assist in the development and implementation of application configurations to meet business needs. - Conduct regular system checks and performance assessments to ensure application stability. - Application Lifecycle Management: ability to manage the lifecycle from application operation and maintenance side. - Performance Optimization: skills in optimizing application performance and ensuring efficient operation. - Process Monitoring and Management: refine and enhance monitoring and manage system processes. Professional & Technical Skills: - Must To Have Skills: Proficiency in Unix Shell Scripting. - Good To Have Skills: Experience with Linux, Oracle Procedural Language Extensions to SQL (PLSQL), Oracle Billing and Revenue Management (Oracle BRM). - Strong understanding of scripting and automation techniques. - Experience with application deployment and release management. - Familiarity with API integrations and low-code platforms. Additional Information: - The candidate should have minimum 3 years of experience in Unix Shell Scripting. - Stakeholder Communication: ability to communicate effectively with stakeholders, including vendors and internal teams. - Team Collaboration: skills in working collaboratively with cross-functional teams. - This position is based at our Bengaluru office. - A 15 years full time education is required.
Bengaluru
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